Mercury Insurance, provider of property and casualty insurance, has appointed Wilson Pang as Chief Technology Officer (CTO) to lead its technological transformation efforts.
Mercury was founded by George Joseph more than 60 years ago with the mission to transform the industry with the introduction of segmented pricing for different risk groups. The company said that with that “entrepreneurial spirit” serving as its foundation, it is poised to take a giant step into the digital future with the appointment of Mr. Pang as the company’s CTO.
According to Mercury, the CTO position represents Mercury’s emphasis on the importance of technological innovation by building high-quality software and systems using modern development methodologies.
The ability to rapidly assess, evaluate and deploy these solutions will allow the company to launch new products and services that will improve customer service, simplify agent processes, advance its data science and analytics capabilities, and position Mercury at the forefront of the industry’s digital frontier.
As part of Mercury’s executive leadership team, Mr. Pang will develop and drive digital transformation strategies and will be responsible for overseeing the company’s software engineering and Technology teams.
Victor Joseph, executive vice president and chief operating officer of Mercury Insurance, said, “Technological transformation is a major priority for Mercury as we look to technology to help unlock new products and services for our customers.
“This new position is one of the keys to Mercury’s future success as we transform our business to meet the everchanging needs and desires of our customers. It’s just the first step, however, in the company’s digital journey as we expand and refine our consumer-centric capabilities.”
Last year, Mercury Insurance made its usage-based insurance app, MercuryGO, available to drivers in Virginiato help improve driving skills and safety.
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