Features

Concirrus,  a leading provider of AI-first solutions, and Diesta, the payment operations platform built for intermediated insurance, have formed a strategic partnership aimed at streamlining the quote-to-cash process for insurers and managing general agents (MGAs).video

The InsurTech trends you need to watch

Almost two decades ago, the smartphone revolution saw the end of flip-phones, and technology such as touchscreens, an online app store, and 4K cameras...
Insurance in 2025 is a performance of precision, agility, and empathy. Behind the customer-facing apps, slick interfaces, and instant quotes lies a backstage operation that is finally being unshackled from decades of legacy systems. While buzzwords are plentiful, real technology is driving this shift, and FinTech Global sat down with a host of industry experts to reveal the innovations that are underpinning success today.

The tech underpinning successful insurance operations in 2025

Insurance in 2025 is a performance of precision, agility, and empathy. Behind the customer-facing apps, slick interfaces, and instant quotes lies a backstage operation...
After hours of doing battle with frustrating online forms, captcha loops, and AI chatbots, many fans finally managed to secure Oasis reunion tickets in late 2024, following an arduous slog that underlined that customer expectations and reality are rarely aligned. Insurance claims can often feel eerily similar, littered with endless forms and subpar digital systems. For many consumers, the process has become a 'Wonderwall' they just can't climb.

Can insurers really keep up as customer expectations shift?

After hours of doing battle with frustrating online forms, captcha loops, and AI chatbots, many fans finally managed to secure Oasis reunion tickets in...
With insurance carriers, brokers, and managing general agencies under intense pressure to modernise their operations, partnering with an InsurTech provider is often hailed as an escalator to the promised land of faster claims, sharper underwriting models, and ultimately healthier financial outcomes. 

How to maximise your partnership with an InsurTech provider

With insurance carriers, brokers, and managing general agencies under intense pressure to modernise their operations, partnering with an InsurTech provider is often hailed as...
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How insurers can maximise value with AI

Artificial intelligence holds enormous promise for firms across insurance and financial services. But most pilot projects fail to scale, often stalled by fragmented data,...
AI is rewriting the rulebook for P&C claims — here’s how

AI is rewriting the rulebook for P&C claims — here’s how

Billions of dollars are paid out in P&C insurance claims each year, yet many firms still underinvest in claims transformation. Kevin Reilley, CEO at Westhill...

How Five Sigma’s Clive AI is delivering measurable results in claims handling

Five Sigma has experienced a breakout year in 2025, with considerable demand for its AI and automation solutions for claims management. The company’s multi-agent AI...
A single claim used to take an hour to process. Now it takes four minutes. In a quiet corner of the office, the hum of computers has replaced the shuffle of papers, and the decisions once made by teams are executed by an AI agent with surgical precision.

How Majesco cuts insurance claims from an hour to four minutes

A single claim used to take an hour to process. Now it takes four minutes. In a quiet corner of the office, the hum...
When generic AI isn’t enough: why insurance needs its own brain

When generic AI isn’t enough: why insurance needs its own brain

Insurance companies may be eager to adopt generative AI capabilities, but generic models often fail to grasp the industry’s complexities

How BexarWare is laser-focused on modernising the insurance industry

Originally founded in 2019, San Antonio-headquartered BexarWare provides end-to-end custom software services that meet complex business challenges with native, hybrid, and custom software development....

News Stories

Across the insurance industry, pricing remains one of the last major functions to fully modernise. While data volumes have grown and analytical techniques have advanced, many insurers still rely on spreadsheet-heavy workflows, fragmented models and manual processes that slow decision-making and limit visibility. As competition intensifies and margins tighten, these legacy approaches are increasingly becoming a barrier to growth.

How Akur8 is reshaping insurance pricing at James River

Across the insurance industry, pricing remains one of the last major functions to fully modernise. While data volumes have grown and analytical techniques have...
Defaqto, the UK’s leading provider of financial product ratings, has acquired Pearson Ham Group’s Market Pricing Business for £11m.

Defaqto boosts UK insurance data with £11m acquisition

Defaqto, the UK’s leading provider of financial product ratings, has acquired Pearson Ham Group’s Market Pricing Business for £11m. The move is set to significantly...
Armilla AI, a US-based InsurTech specialising in AI liability coverage, has raised $25m to expand its insurance offerings amid growing demand for protection against generative AI risks.

AI InsurTech Armilla AI secures $25m funding round

Armilla AI, a US-based InsurTech specialising in AI liability coverage, has raised $25m to expand its insurance offerings amid growing demand for protection against...
Helium Ventures, an AI-native holding company that acquires and stewards software businesses, has acquired InsurGrid, a leading InsurTech platform for insurance policy data collection and verification, used by over 2,500 property and casualty insurance agents nationwide.

InsurGrid joins Helium Ventures to transform P&C insurance

Helium Ventures, an AI-native holding company that acquires and stewards software businesses, has acquired InsurGrid, a leading InsurTech platform for insurance policy data collection...
Root Platform, Admiral Pioneer and Octopus Electric Vehicles have joined forces to embed motor insurance directly into the electric vehicle leasing journey.

Octopus EV teams up with Root and Admiral Pioneer on motor cover

Root Platform, Admiral Pioneer and Octopus Electric Vehicles have joined forces to embed motor insurance directly into the electric vehicle leasing journey. The partnership has...

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