Industry News

AI accountability drives insurance trends in Q1 2026

The broad predictions made for insurance in 2026 have largely held up. But according to analysis from Tietoevry, the story emerging from the first...

How IntellectAI’s Magic Placement fights broker E&O risk

IntellectAI is pulling back the curtain on the technology driving its Magic Placement platform, as the InsurTech firm looks to address the persistent pain...

Closing the pension communication gap in 2026

WealthTech firm Kidbrooke has identified a structural gap threatening the Netherlands' WTP transition: insurers hold the participant data advisers urgently need, but no working...

Kidbrooke: fixing the personalisation gap in WTP comms

The Dutch pension sector has a communication problem and it is hiding in plain sight inside a document that looks entirely correct, according to WealthTech company Kidbrooke.

Why pension transition overviews fail to communicate

Dutch pension insurers are producing transition overviews that tick every legal box and still leave participants fundamentally confused about what is happening to their...
Wtp shifts pension accountability to insurers

Wtp shifts pension accountability to insurers

WealthTech company Kidbrooke has outlined why the Netherlands' transition to the Wet toekomst pensioenen (Wtp) has redrawn the lines of accountability in pension communication. In...

Why “UK-hosted” cloud doesn’t mean what you think

Cloud computing has become a core function in modern finance and while many depend on it to store their sensitive data, they do not...
How Dutch insurers can govern Wtp without rebuilding systems

How Dutch insurers can govern Wtp without rebuilding systems

The most significant reform to the Dutch pension system in recent memory — the Wet toekomst pensioenen (Wtp) — has entered its decisive phase....

GLASS PRISM: the AI tool redefining insurance investment strategy

Ortec Finance has unveiled GLASS PRISM, a next-generation strategic asset allocation (SAA) optimisation tool designed specifically for insurance asset managers. Built on what the firm...
For years, artificial intelligence has quietly tiptoed in the background of insurance claims, surfacing information, flagging risks and helping humans make decisions, but rarely taking action itself. That is beginning to change. Those stealthy steps are now becoming bashful plods, as AI's impact on the decision-making process surges.

Insurance claims rewired: The rise of agentic AI

For years, artificial intelligence has quietly tiptoed in the background of insurance claims, surfacing information, flagging risks and helping humans make decisions, but rarely...

News Stories

Insurance pricing modernisation is often spoken about as though it were a grand technological leap, a sweeping reinvention of how insurers think, decide and operate. In reality, as outlined in Akur8’s approach to pricing transformation, it tends to look far less dramatic and far more incremental.

The force quietly reshaping insurance pricing models

Insurance pricing modernisation is often spoken about as though it were a grand technological leap, a sweeping reinvention of how insurers think, decide and...
Insurance leaders have spent the past decade investing heavily in modernising pricing engines, underwriting models and digital distribution channels. Yet despite this sustained transformation effort, customer experience (CX) continues to fall short of rising expectations, according to Earnix.

Why insurers struggle to turn AI investment into better CX

Insurance leaders have spent the past decade investing heavily in modernising pricing engines, underwriting models and digital distribution channels. Yet despite this sustained transformation...
Specialist insurance advisory firm Pro Global has launched a new European broker platform aimed at helping UK-based brokers expand into continental markets as firms look to navigate complex regulatory requirements.

Pro Global sets up EU brokerage arm for UK insurers

Specialist insurance advisory firm Pro Global has launched a new European broker platform aimed at helping UK-based brokers expand into continental markets as firms...
Liberty Mutual Insurance has launched a conversational AI tool allowing customers to obtain car insurance quotes through ChatGPT, marking what it says is a first-of-its-kind initiative by a major carrier.

Liberty Mutual brings insurance pricing into ChatGPT app

Liberty Mutual Insurance has launched a conversational AI tool allowing customers to obtain car insurance quotes through ChatGPT, marking what it says is a...
US InsurTech Fenris has launched a series of new vehicle and property intelligence capabilities aimed at helping insurers make faster decisions across quoting, underwriting and distribution processes.

Fenris adds vehicle and property data features for insurers

US InsurTech Fenris has launched a series of new vehicle and property intelligence capabilities aimed at helping insurers make faster decisions across quoting, underwriting...
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