Company News

In 2025, the InsurTech landscape is undergoing a transformation driven by shifting consumer expectations. The demand for instant services, hyper-personalised policies, and seamless digital experiences is pushing insurers to adopt cutting-edge technology at an accelerated pace. As AI and automation take centre stage, companies are rethinking how they engage with policyholders—balancing efficiency with the need for human interaction in sensitive cases.video

How evolving customer needs are shaping InsurTech in 2025

In 2025, the InsurTech landscape is undergoing a transformation driven by shifting consumer expectations. The demand for instant services, hyper-personalised policies, and seamless digital experiences is pushing insurers to adopt cutting-edge technology at an accelerated pace. As AI and automation take centre stage, companies are rethinking how they engage with policyholders—balancing efficiency with the need for human interaction in sensitive cases.
When it comes to creating a great user experience (UX), it’s not just about making technology look good—it’s about making it feel effortless. At Ushur, the company believes that automation should empower users, not overwhelm them. This is why Ushur Studio has been crafted with a focus on usability-first principles, ensuring that AI-powered customer engagement remains accessible, intuitive, and powerful for users without requiring coding expertise.

How Ushur Studio is redefining the user experience

When it comes to creating a great user experience (UX), it’s not just about making technology look good—it’s about making it feel effortless. At Ushur,...
Duck Creek Technologies, a global provider of intelligent solutions for property and casualty (P&C) and general insurance, has launched a comprehensive ecosystem tailored for the global insurance industry.

Duck Creek Technologies launches Marketplace to revolutionise insurance payments

Duck Creek Technologies, a global provider of intelligent solutions for property and casualty (P&C) and general insurance, has launched a comprehensive ecosystem tailored for the global insurance industry.
Faura, an innovative InsurTech company specialising in loss control solutions for natural disasters, has been selected to join Guidewire‘s Insurtech Vanguards program.

Faura joins Guidewire’s Insurtech Vanguards program

Faura, an innovative InsurTech company specialising in loss control solutions for natural disasters, has been selected to join Guidewire‘s Insurtech Vanguards program.
Joshin, a leading provider of neurodivergent and disability support services, has partnered with Aon to offer employers specialised neurodiversity resources and advanced workforce analytics for improved inclusion and employee wellbeing.

Joshin and Aon partner to better employee welfare

Joshin, a leading provider of neurodivergent and disability support services, has partnered with Aon to offer employers specialised neurodiversity resources and advanced workforce analytics for improved inclusion and employee wellbeing.
Ushur, a leader in customer experience automation for regulated industries, has announced the appointment of Deepak Vedarthan as senior vice president of customer success.

Ushur appoints Deepak Vedarthan as senior vice president of customer success

Ushur, a leader in customer experience automation for regulated industries, has announced the appointment of Deepak Vedarthan as senior vice president of customer success.
Bold Penguin, a digital platform specialising in commercial insurance solutions, has partnered with EMPLOYERS, a national provider of workers’ compensation insurance, to expand coverage options on the Bold Penguin Terminal platform.

Bold Penguin partners with EMPLOYERS to streamline workers’ compensation coverage

Bold Penguin, a digital platform specialising in commercial insurance solutions, has partnered with EMPLOYERS, a national provider of workers’ compensation insurance, to expand coverage...
San Diego-based XILO, an InsurTech company providing quoting software for independent insurance agencies, has raised $7.2m in its latest Series A funding round.

XILO raises $7.2m to enhance digital quoting solutions for insurance agencies

San Diego-based XILO, an InsurTech company providing quoting software for independent insurance agencies, has raised $7.2m in its latest Series A funding round.
Hiscox, a leading global specialist insurer, has launched a new Financial Institutions (FI) offering, significantly enhancing the range of cover available to businesses.

Hiscox launches enhanced financial institutions cover with multi-line protection

Hiscox, a leading global specialist insurer, has launched a new Financial Institutions (FI) offering, significantly enhancing the range of cover available to businesses. The move...
Policy Expert, one of the UK’s leading personal lines insurers covering home, motor, and pet insurance, has appointed Mark Wilson as its new chair.

Policy Expert appoints former Aviva CEO Mark Wilson as new chair

Policy Expert, one of the UK’s leading personal lines insurers covering home, motor, and pet insurance, has appointed Mark Wilson as its new chair. The...

News Stories

Qantev, an AI-driven claims management platform specialising in health and life insurance, has partnered with INSTANDA to provide insurers with an integrated solution to streamline policy administration and optimise claims processing.

Qantev and INSTANDA collaborate to transform health & life insurance

Qantev, an AI-driven claims management platform specialising in health and life insurance, has partnered with INSTANDA to provide insurers with an integrated solution to streamline policy administration and optimise claims processing.
Markel, the insurance division of Markel Group Inc., has successfully migrated its Guidewire ClaimCenter from an on-premise system to Guidewire Cloud.

Markel transitions Guidewire ClaimCenter to the cloud to enhance claims processing

Markel, the insurance division of Markel Group Inc., has successfully migrated its Guidewire ClaimCenter from an on-premise system to Guidewire Cloud.
Bindable, a provider of Insurance-as-a-Service technology solutions, has partnered with WisePal, a cost-saving software company, to launch a new in-house digital insurance agency.

WisePal launches digital insurance agency with Bindable’s virtual agency solution

Bindable, a provider of Insurance-as-a-Service technology solutions, has partnered with WisePal, a cost-saving software company, to launch a new in-house digital insurance agency. The initiative...
In 2025, the InsurTech landscape is undergoing a transformation driven by shifting consumer expectations. The demand for instant services, hyper-personalised policies, and seamless digital experiences is pushing insurers to adopt cutting-edge technology at an accelerated pace. As AI and automation take centre stage, companies are rethinking how they engage with policyholders—balancing efficiency with the need for human interaction in sensitive cases.video

How evolving customer needs are shaping InsurTech in 2025

In 2025, the InsurTech landscape is undergoing a transformation driven by shifting consumer expectations. The demand for instant services, hyper-personalised policies, and seamless digital experiences is pushing insurers to adopt cutting-edge technology at an accelerated pace. As AI and automation take centre stage, companies are rethinking how they engage with policyholders—balancing efficiency with the need for human interaction in sensitive cases.
When it comes to creating a great user experience (UX), it’s not just about making technology look good—it’s about making it feel effortless. At Ushur, the company believes that automation should empower users, not overwhelm them. This is why Ushur Studio has been crafted with a focus on usability-first principles, ensuring that AI-powered customer engagement remains accessible, intuitive, and powerful for users without requiring coding expertise.

How Ushur Studio is redefining the user experience

When it comes to creating a great user experience (UX), it’s not just about making technology look good—it’s about making it feel effortless. At Ushur,...

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