How evolving customer needs are shaping InsurTech in 2025
In 2025, the InsurTech landscape is undergoing a transformation driven by shifting consumer expectations. The demand for instant services, hyper-personalised policies, and seamless digital experiences is pushing insurers to adopt cutting-edge technology at an accelerated pace. As AI and automation take centre stage, companies are rethinking how they engage with policyholders—balancing efficiency with the need for human interaction in sensitive cases.
How Ushur Studio is redefining the user experience
When it comes to creating a great user experience (UX), it’s not just about making technology look good—it’s about making it feel effortless. At Ushur,...
Duck Creek Technologies launches Marketplace to revolutionise insurance payments
Duck Creek Technologies, a global provider of intelligent solutions for property and casualty (P&C) and general insurance, has launched a comprehensive ecosystem tailored for the global insurance industry.
Faura joins Guidewire’s Insurtech Vanguards program
Faura, an innovative InsurTech company specialising in loss control solutions for natural disasters, has been selected to join Guidewire‘s Insurtech Vanguards program.
Joshin and Aon partner to better employee welfare
Joshin, a leading provider of neurodivergent and disability support services, has partnered with Aon to offer employers specialised neurodiversity resources and advanced workforce analytics for improved inclusion and employee wellbeing.
Ushur appoints Deepak Vedarthan as senior vice president of customer success
Ushur, a leader in customer experience automation for regulated industries, has announced the appointment of Deepak Vedarthan as senior vice president of customer success.
Bold Penguin partners with EMPLOYERS to streamline workers’ compensation coverage
Bold Penguin, a digital platform specialising in commercial insurance solutions, has partnered with EMPLOYERS, a national provider of workers’ compensation insurance, to expand coverage...
XILO raises $7.2m to enhance digital quoting solutions for insurance agencies
San Diego-based XILO, an InsurTech company providing quoting software for independent insurance agencies, has raised $7.2m in its latest Series A funding round.
Hiscox launches enhanced financial institutions cover with multi-line protection
Hiscox, a leading global specialist insurer, has launched a new Financial Institutions (FI) offering, significantly enhancing the range of cover available to businesses.
The move...
Policy Expert appoints former Aviva CEO Mark Wilson as new chair
Policy Expert, one of the UK’s leading personal lines insurers covering home, motor, and pet insurance, has appointed Mark Wilson as its new chair.
The...