Auto insurance company Indiana Farmers has selected CCC Intelligent Solutions, a cloud platform providing solutions for the P&C insurance economy, for its AI-powered solutions.
Founded in 1877, Indiana Farmers Insurance is a Midwest-based company that writes auto, home, farm, and business insurance.
CCC Intelligent Solutions, a subsidiary of CCC Intelligent Solutions Holdings, is a leading SaaS platform for the multi-trillion-dollar P&C insurance economy powering operations for insurers, repairers, automakers, part suppliers, lenders, and more. CCC cloud technology connects more than 30,000 businesses digitizing mission-critical workflows, commerce, and customer experiences.
The partnership will see Indiana Farmers leverage CC’s AI-powered CCC® Estimate – STP solution. Estimate-STP uses advanced AI and insurer-driven rules to automatically initiate and populate detailed and actionable estimates in seconds. In market with 15 insurers, including 7 of the top 10 carriers based on direct written premium, representing 50% of U.S. auto claims volume, CCC Estimate – STP offers line level estimates from photos without the need for human intervention.
Wes Sprinkle, president and CEO, Indiana Farmers Insurance, said, “Indiana Farmers Insurance is committed to providing our members with an exceptional claims experience. By using CCC Estimate – STP we can reduce the time our members are without their vehicles. With a combination of AI and our own business rules, CCC helps us automate the repair estimate and frees up our claims representatives to focus on our relationship with members.”
Mike Silva, chief commercial and customer success officer, CCC, added, “Indiana Farmers Insurance epitomizes the customer-centricity and spirit of innovation that’s pulsing across the industry today.
“Technology has an important role to play in the P&C insurance economy as participants face mounting pressures from macroeconomic trends and consumers, who have high expectations for service and personalization. The CCC cloud and our configurable AI-powered solutions are designed for speed and scale, helping businesses of any size quickly ramp on the latest technologies to meet their business objectives.”
Earlier this year, eazy, a broker for insurance services, entered into a strategic partnership with Sgcarmart.com, an online marketplace for new and used cars in Singapore.
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