M47 AI COMPANY, a consultancy specialising in artificial intelligence solutions, has announced the launch of CLAIMS47, a system designed to modernise claims handling in the insurance industry.
The launch comes as insurers face increasing pressure to speed up claims processing while maintaining compliance and service quality, according to InsurTech Insights.
With speed, accuracy and customer satisfaction becoming crucial differentiators, M47 AI COMPANY is aiming to help insurers transform outdated manual workflows into digital-first processes.
CLAIMS47 is designed to reduce paperwork, cut delays, and enhance customer satisfaction by combining intelligent document classification, automated data extraction, semantic understanding of claims, and fraud detection into one system.
The solution is workflow-aware and can be tailored to each insurer’s operations, giving organisations the flexibility to adapt it to their unique requirements.
By automating repetitive tasks, the platform frees up insurance staff to dedicate more time to higher-value work such as predictive analytics, customer care, and product development.
The product has been developed with scalability in mind. Its modular design allows insurers to implement CLAIMS47 in phases, accelerating return on investment and minimising potential risks associated with large-scale technology rollouts.
The company also emphasised improvements in decision accuracy, customer satisfaction, and Net Promoter Scores (NPS) as core benefits of adoption.
“At M47 AI COMPANY, we believe digitalisation is not about replacing people with machines, but about redesigning processes so people can focus on what truly matters: helping customers and creating value,” M47 AI COMPANY head of revenue and strategy Ángel Pavón said.
With this launch, M47 AI COMPANY is positioning itself as a technology partner for insurers seeking greater agility, efficiency, and a more customer-centric approach.
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