Novidea, a cloud-based, data-driven insurance management platform, has been adopted by New Dawn Risk, an independent specialist Lloyd’s insurance broker, to replace the firm’s legacy systems.
In its place, Novidea will provide a single, integrated solution intended to improve efficiency, strengthen financial reporting, and provide real-time visibility across the business.
The platform supports the full broking lifecycle, from initial enquiries and quotations to policy administration, mid-term adjustments, renewals, claims handling, and insurance business accounting.
New Dawn Risk said the implementation would streamline manual reporting, bring greater consistency to approval processes, expand analytics capabilities, and improve day-to-day task management.
Constance Dyson, chief operating officer at New Dawn Risk, said: “The Novidea platform will transform how we operate by providing invaluable insights and streamlining critical processes. This aligns with our strategic growth objectives, and equips the business with the tools needed to lead in an increasingly digital insurance environment, while delivering an enhanced client experience. Partnering with Novidea reflects our commitment to innovation and client-centric service.”
Yaniv Cohen, Novidea’s chief customer officer, said: “We are delighted to be supporting New Dawn Risk with Novidea’s data-driven platform that will enable them to accelerate growth as they continue to streamline efficiencies and deliver a world-class customer experience.”
The eight-month implementation also integrated Docomotion, a document generation tool recently acquired by Novidea, automating client documents and internal communications. New Dawn Risk said this would reduce administrative workloads, improve turnaround times, and allow teams to focus on strategic initiatives.
Novidea’s platform is designed to scale as business needs evolve, accommodating new legal entities, additional business lines, and future integrations, positioning the broker to enhance market responsiveness and support continued international growth.
