Asia Insurance, one of the leading general insurers in Hong Kong and Macau, has gone live with CoverGo’s next-generation, end-to-end health insurance platform.
The collaboration aims to deliver a fully digital health insurance journey for customers, distribution partners, and internal teams, marking a key milestone in Asia Insurance’s digital transformation strategy, according to FF News.
The introduction of this new platform stems from Asia Insurance’s goal to accelerate its digital transformation and modernise operations.
By embracing automation and seamless data integration, the insurer aims to enhance agility, operational efficiency, and responsiveness to evolving customer and distributor needs.
Asia Insurance provides a wide range of general insurance products and services across Hong Kong and Macau.
The company has established itself as a trusted provider, known for its commitment to customer service, innovation, and robust risk management. Its ongoing focus on digital innovation underlines its ambition to remain at the forefront of the insurance industry.
From digital quoting and policy management to online claims submission and tracking, the platform enables a seamless end-to-end experience for both customers and intermediaries.
Through CoverGo’s flexible and API-based system, partner insurance agents can gather customer data efficiently during the sales process.
Meanwhile, Asia Insurance teams can manage applications through the Admin Portal, and policyholders can use the Member Portal to submit and track claims digitally.
The system also allows for rapid deployment of tailored health products, improved distribution scalability, and reduced operational costs through automation.
This collaboration further strengthens CoverGo’s reputation as a leading technology partner for global insurers seeking to modernise legacy systems.
The launch positions Asia Insurance as one of the region’s digital pioneers in the health insurance space, demonstrating how technology can redefine customer engagement and operational performance in the InsurTech landscape.
Asia Insurance CEO Winnie Wong said, “Digital transformation is a key priority for Asia Insurance, and our collaboration with CoverGo is a major milestone in that journey. The platform allows us to be more agile in product delivery, more efficient operationally, and most importantly, more responsive to the evolving needs of our customers and distributors.”
CoverGo CEO Tomas Holub said, “We’re proud to partner with Asia Insurance to deliver a truly end-to-end digital experience for health insurance. By leveraging our next-gen platform, Asia Insurance is able to launch products faster, streamline operations, and offer a seamless user experience to customers and intermediaries alike.”
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