Guidewire, a leading platform provider for the property and casualty (P&C) insurance industry, has signed a definitive agreement to acquire ProNavigator, an AI-powered knowledge management platform designed for the insurance sector.
The acquisition aims to strengthen the company’s AI and contextual knowledge capabilities for insurers.
ProNavigator specialises in delivering context-aware best practice information within insurance workflows, enabling professionals to work faster and more effectively. Its platform captures, connects, and surfaces institutional knowledge across claims, underwriting, and distribution. The solution is used by 34 insurance organisations, including 12 that already partner with Guidewire.
The firm’s flexible architecture supports both personal and commercial insurance lines, allowing users to make faster, data-driven decisions.
The integration will provide insurers with instant knowledge retrieval tools, reducing claim cycle times, improving customer service, and accelerating employee onboarding.
The merger will enable the ProNavigator to extend its reach across the insurance industry and further empower professionals to serve customers more effectively.
The company previously participated in Guidewire’s InsurTech Vanguards incubator programme, highlighting a pre-existing collaboration between the two firms.
Guidewire CEO Mike Rosenbaum said, “ProNavigator, inside of Guidewire, makes every insurance professional an expert. It helps people work smarter, providing faster responses, clearer communication, and personalised guidance to create a more modern experience for their customers. We’re excited to welcome Joseph D’Souza and the ProNavigator team to Guidewire.”
ProNavigator CEO Joseph D’Souza said, “By delivering role-specific insights in real-time, we’re reshaping how insurance professionals access knowledge. Joining Guidewire enables us to extend our impact across the industry and empower even more insurance teams to work smarter and serve their customers better.”
Guidewire chief evangelist Laura Drabik said, “Context-aware knowledge is the next frontier of intelligence for the P&C industry. Our acquisition of ProNavigator, a participant in Guidewire’s Insurtech Vanguards incubator program, strengthens our ability to deliver contextual knowledge that helps insurers work more efficiently and deliver a higher quality of customer service.”
Keep up with all the latest FinTech news here
Copyright © 2025 FinTech Global


