Convr AI®, an AI underwriting and document automation provider for commercial insurers, has partnered with Zurich North America to achieve faster, more accurate underwriting and improved customer experience.
The partnership aims to increase underwriting efficiency and accuracy while enabling underwriters to focus on higher-value tasks, such as complex risk assessment and relationship-building.
Zurich first collaborated with Convr in 2017 and is now expanding the deployment of Convr’s AI-powered underwriting workbench across its North American operations.
By extending the use of Convr technology, Zurich can streamline processing across multiple lines of business and better serve clients and brokers.
Convr AI specialises in AI-driven underwriting solutions that combine machine learning, computer vision, and intelligent document automation.
Its modular platform automates the intake, extraction, cleansing, and enrichment of insurance submission data, helping commercial insurers reduce manual processing and focus on strategic underwriting decisions.
Central to the deployment is Convr’s Intake AI product, which Zurich’s underwriting teams use to process ACORD forms, loss runs, and other documents with greater speed and accuracy. The platform automatically extracts submission data and enriches incomplete or invalid information using trusted data sources, improving data quality across multiple business units.
Beyond document processing, Convr AI enables Zurich to develop a deeper understanding of risk profiles by standardising and enriching exposure data. Routine tasks are automated, giving underwriters more time to build relationships, make informed decisions, and deliver better outcomes for their organisation.
The expansion builds on Zurich’s recent focus on the automobile line of business and now supports additional lines through enhanced extraction, cleansing, and enrichment capabilities. The deployment forms part of Zurich’s broader digital transformation strategy for underwriting operations across North America.
Convr AI CEO John Stammen said, “By enabling all modules within the Convr AI Underwriting solution, Zurich will be able to deliver an even greater experience to their customers.”
Zurich vice president, strategic operations leader for Zurich Large Casualty, Chris Healey said, “Our recent focus on the automobile line of business and leveraging Convr technology, has laid the foundation for us to expand extraction, cleansing, and enrichment capabilities for additional lines of business. This goes far beyond data extraction; as we continue to select and refine trusted data sources to enrich our exposure data, our understanding of the true risk profile is greatly improved. Convr enables us to do this efficiently and effectively, enabling our underwriting teams to provide a truly tailored, accurate offering to our clients and brokers.”
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