Plum, an Indian employee health and corporate insurance platform, has raised a Series B round of ₹193 crore ($20.6m) to scale its claims experience to millions of employees across India.
The funding will be used to accelerate the company’s reach to 10 million people, deepening integrations, expanding security capabilities, and advancing its full health journey product — spanning prevention through primary to critical care.
Central to Plum’s growth story is its claims experience, which the company says is the best in the world, underpinned by an industry-leading net promoter score (NPS) of 79.
The company has built its claims proposition around four principles: speed, seamlessness, value, and ease. Plum describes itself as a comprehensive employee health company, offering corporate and personal insurance, primary care, mental wellness, telehealth, and flexible benefits.
Looking ahead, Plum says it intends to function as an HR co-pilot rather than a helpdesk — a system that manages operational complexity in the background and surfaces decisions only when genuinely required. The company is targeting enterprise-grade capability for companies of all sizes, with a lean HR team at a 500-person company able to operate with the same ease as a large, well-resourced enterprise.
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