ManyPets, a digital pet insurer, has partnered with veterinary technology firm Vet-AI to integrate digital veterinary services directly into its insurance offering.
The collaboration brings Vet-AI’s Joii platform into the ManyPets ecosystem, allowing policyholders to access remote veterinary consultations and AI-powered health assessments through a single digital journey, according to InsurTech Insights.
The integration enables customers to receive real-time triage and advice from veterinary professionals, while AI tools support early health assessments and guide owners on whether further care is required.
By allowing many routine issues to be addressed remotely, the service aims to reduce unnecessary clinic visits while ensuring that more serious conditions are identified and escalated to in-person treatment when needed.
The partnership reflects a broader shift across the InsurTech sector toward embedding health services directly within insurance products, moving beyond traditional claims-based models.
Through the use of AI-powered tools and virtual consultations, insurers are increasingly offering preventative and always-on services designed to support everyday wellbeing rather than only responding after a claim occurs.
The ManyPets and Vet-AI collaboration highlights how digital health technologies can improve both the customer experience and care outcomes, while helping insurers play a more active role in ongoing healthcare support for policyholders and their pets.
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