dacadoo, a global leader in digital health engagement technology, has announced the launch of Generation 5 of its Digital Health Engagement Platform (DHEP).
The launch of Generation 5 is driven by a clear market demand for simpler, more personalised digital health experiences.
Evolving customer expectations, increased emphasis on accessibility, and the rise of AI-powered services have shaped dacadoo’s latest innovation. The revamped platform also responds directly to client feedback and end-user insights.
dacadoo specialises in providing white-label and API-based health engagement solutions for insurers, health partners, retailers, and banks.
Its platform helps clients improve health outcomes, increase user interaction, and make data-informed decisions. dacadoo’s technologies are designed to integrate seamlessly into existing digital environments.
The Generation 5 version of the DHEP introduces several upgrades aimed at making the platform simpler, smarter, and more engaging.
Enhancements include a redesigned “Me” page with an Instagram-like format, a new Discover hub for health and wellness content, and improved navigation in the Track, Social, and Reward sections. The platform is fully compliant with WCAG 2.1 Level AA and the EU Accessibility Act, reinforcing its commitment to inclusivity.
Among its smarter features, Generation 5 includes “My Health Score Potential,” a tool that helps users understand how lifestyle changes can improve their well-being.
A refined messaging framework and recommendation engine deliver timely, personalised suggestions. In 2025, dacadoo plans to introduce Agentic AI, a scalable, proactive health coaching feature.
The upgraded platform also prioritises daily interaction and personalisation. Clients can configure content and promotions, use custom branding, and offer tailored onboarding flows to enrich user experience and deepen engagement.
Independent studies have validated the platform’s effectiveness. dacadoo clients have reported a 37% increase in page views and a 40% rise in app usage time. Health insurers saw healthcare costs reduced by 5%, while retail partners reported a 30% to 50% increase in average order value and higher conversion rates for promoted products.
dacadoo confirmed that Generation 5 is now available globally to both new and existing clients. With features like Agentic AI on the horizon, the company continues to raise the bar for digital health engagement solutions.
dacadoo president and CEO Peter Ohnemus said, “Over the past 15 years, we have focused on great digital health solutions and AI that evolve with their users. With Generation 5, we are raising the health and engagement bar again. It’s not just about offering engagement features, but about creating an experience that is truly simpler, smarter, and more engaging!”
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