Swiss insurance group Zurich Insurance has launched a new pet insurance product in Australia, developed in collaboration with digital insurer Honey Insurance.
Distribution will be handled by BOQ Group under the Virgin Money brand, with cover including protection for accidental injury and illness alongside optional extras for dental illness and routine care.
Policyholders will also gain access to a ‘Dial A Vet’ service providing complimentary calls with a veterinary network for advice and treatment guidance.
Development of the product combines Honey’s digital insurance capabilities and customer-focused design with Zurich’s global underwriting expertise and local market presence.
Alex Morgan, Head of General Insurance at Zurich, said: “Customers are increasingly seeking pet insurance options with generous annual limits, comprehensive coverage and strong customer service, underpinned by sophisticated technology that takes friction out of the process.
“The co-creation of this product has leveraged Honey’s insurance expertise, digital capability and customer centricity, combined with Zurich’s global and local strength.
“It also represents a key milestone in the growth of Zurich’s general insurance business in Australia as we continue to invest in scaling and innovating the propositions it offers,” Mr Morgan said.
David Krawitz, Chief Executive Officer at Honey Insurance, said: “Australians love their pets, and they deserve insurance that reflects that. By combining Zurich’s expertise and financial strength, Honey’s technology and customer-first approach and Virgin Money’s reach and digital brand, we’ve created comprehensive cover that’s straightforward to access and easy to use when it matters most.”
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