Novidea powers Burns & Wilcox London market ops

Burns & Wilcox Global Solutions, the London-based specialist wholesale broking arm of H.W. Kaufman Group, has gone live on Novidea’s insurance management platform, the InsurTech provider has announced.

The deployment covers three London Market trading entities handling third-party coverholder business, first-party binders and bulking lineslips, and open market placements.

More than 100 users are now working across multiple regions on the platform, which spans over 40 lines of business including casualty, marine, property and specialty.

The implementation includes the creation and management of London Market documentation such as LPANs, MRCs and invoices, electronic connectivity via Web Connectivity for A&S, CLASS and BSM messaging, and bi-directional data and document transmission between Novidea and Whitespace to accelerate placement.

The decision to adopt the platform was driven by Burns & Wilcox Global Solutions’ ambition to consolidate its broking operations under a single end-to-end system spanning multiple geographies.

Key priorities included introducing data-rich, real-time reporting to support business performance management, reducing process inefficiencies, and bringing a production-ready system to market within months.

Novidea is a cloud-native, data-driven insurance management platform with an open API architecture, designed for brokers, agents, MGAs and MGUs. Its system integrates front, middle and back-office operations and offers a 360-degree view of customers and policies, accessible across devices. The platform supports the full insurance distribution lifecycle and operates on an AI-ready infrastructure. It serves more than 380 customers globally.

Burns & Wilcox Global Solutions is a specialist wholesale insurance broker operating from London and Amsterdam, delivering solutions across property and casualty, professional, marine and specialty lines.

H.W. Kaufman Group International strategy and operations director Harpreet Sanghera said, “Choosing Novidea was an investment in a best-in-class platform that gives Burns & Wilcox Global Solutions an immediate competitive advantage. We now have a core end-to-end platform with integrated workflows, connected services, reliable data and real-time visibility across regions that aims to reduce costs and enhance service for clients and partners. Given the complexities of the London market, we are pleased to have delivered the platform swiftly and collaboratively.”

Novidea SVP global delivery Adi Toppol said, “Burns & Wilcox Global Solutions has taken a decisive step toward scalable, fast, high-control growth. Going live at pace reflects the strength of our partnership, collaboration and our shared vision for modernising London Market operations. We look forward to building on this momentum and supporting further transformation across H.W. Kaufman International.”

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