Swiss digital health company dacadoo has built a platform it believes solves one of the most persistent problems in corporate wellness: keeping users coming back.
Its Digital Health Engagement Platform, known as DHEP, is designed to help life and health insurers, pharmacies, grocers, retail banks, and healthcare organisations build branded health and wellness experiences that drive long-term participation rather than one-off campaign activity.
At the core of the platform is dacadoo’s Health Score, an indicator informed by more than 400 million person-years of clinical data that distils complex lifestyle and health information into a single, interpretable metric. Rather than confronting users with disconnected data points, the score gives them a clearer picture of their overall health status and what to do next. The company says this scientific credibility is central to user trust and sustained engagement.
DHEP sits apart from conventional rewards-led wellness programmes by combining behaviour-change tools, personalised coaching, gamification, social features, and goal-setting into what dacadoo describes as a continuous engagement loop. A feature called Health Score Potential shows users how much their score could improve by completing a recommended goal, making the next best action both visible and motivating. The platform also supports agentic AI coaching to deliver timely, personalised guidance at scale.
The commercial logic is significant for InsurTech and broader financial services players. An independent study by the University of Groningen found that DHEP was associated with an approximately 5% reduction in healthcare costs. Case studies cited by dacadoo point to a sevenfold increase in 30-day retention through loyalty and gamification mechanics, alongside a 62% rise in monthly active users on platforms powered by the technology.
dacadoo offers DHEP via white-label, API, SaaS, and Health Score integration routes, meaning organisations can embed the capability into existing digital ecosystems or launch standalone branded experiences. The platform operates across 40 countries, supports over 100 million eligible users, and holds more than 100 granted patents.
For more insights into the tool, read the story here.
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