battleface, a global travel insurance company, has launched Robin Assist, a new tech-driven platform as a service.
Battleface strives to enable its customers and partners to easily select travel insurance products and services that perfectly fit their needs, by providing access to custom buil embedded products, relevant benefits and a responsive customer service “from any device, any time, any place.”
The company’s platform, Robin Assist, was built for insurance carriers, brokers, managing general agents (MGAs) and self-insured enterprise partners. The global API-driven InsurTech platform supports travel insurance via a responsive 24/7 customer service, emergency medical assistance services and claims.
In addition to customer support and claims handling, the platform’s services also include medical case management, global medical and cost containments networks and immediate payments in over 140 currencies.
battleface’s founding team comes from an extensive travel insurance background in underwriting, claims, customer service, compliance as well as travel and emergency medical assistance services.
Since its inception, battleface has leveraged its tech platform to support its global distribution in the UK, EU, USA, Canada, and Australia via flexible, customisable tech and a network of medical, travel and security providers.
Following the initial launch, battleface plans to make its API-driven InsurTech platform publicly available for easy product creation, rate management, policy fulfillment, country and state specific compliance, worldwide distribution and out-of-the-box affiliation and partnership management.
Sasha Gainullin, CEO of battleface, said, “battleface was born out of emergency travel and medical assistance, where we saw the need for tech-driven products to deliver relevant services for today’s travelers. With the launch of Robin Assist, our team will continue to deliver the same level of excellent service that our customers currently experience, supporting travel insurance brands globally.”
In April last year, battleface partnered with TripActions, an all-in-one travel, corporate and expense management solution
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