Features

As Valentine’s Day approaches, the language of connection, commitment, and trust feels especially apt. In the world of insurance, partnerships may not come wrapped in roses, but the strongest InsurTech collaborations are built on many of the same foundations as any lasting relationship: shared goals, mutual understanding, and a long-term bond that deepens over time.

Finding the perfect match: How to maximise your partnership with an InsurTech provider

As Valentine’s Day approaches, the language of connection, commitment, and trust feels especially apt. In the world of insurance, partnerships may not come wrapped...
The expectation for insurance has changed. Paper forms, manual approvals, and siloed spreadsheets now feel as archaic as dial-up phones. In their place, customers and businesses alike demand speed, foresight, and a touch of intuition; systems that don’t just respond but anticipate. In 2026, the insurance industry is no longer just digital; it is smarter, more agile, and more connected than ever before.

Why 2026 is the year of smarter insurance

The expectation for insurance has changed. Paper forms, manual approvals, and siloed spreadsheets now feel as archaic as dial-up phones. In their place, customers...
For insurers, brokers, and MGAs, managing complex financial flows has long been a source of inefficiency. Multi-entity structures, cross-border operations, fragmented policy administration systems, and manual reconciliations make insurance finance a labour-intensive and error-prone process. ChainThat’s Beyond Insurance Accounting (BIA) platform, is designed to change that.video

BIA explained: How ChainThat’s building the future of insurance finance

For insurers, brokers, and MGAs, managing complex financial flows has long been a source of inefficiency. Multi-entity structures, fragmented policy administration systems, and manual...
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What is the current state of risk in the finance and insurance sector?

FinTech Global recently sat down for an interview with Dun & Bradstreet, a US-based provider of commercial data, analytics, and insights for businesses, to find out how financial services and insurance companies are navigating risk in an age of AI, fraud and uncertainty.
Concirrus,  a leading provider of AI-first solutions, and Diesta, the payment operations platform built for intermediated insurance, have formed a strategic partnership aimed at streamlining the quote-to-cash process for insurers and managing general agents (MGAs).video

The InsurTech trends you need to watch

Almost two decades ago, the smartphone revolution saw the end of flip-phones, and technology such as touchscreens, an online app store, and 4K cameras...
Insurance in 2025 is a performance of precision, agility, and empathy. Behind the customer-facing apps, slick interfaces, and instant quotes lies a backstage operation that is finally being unshackled from decades of legacy systems. While buzzwords are plentiful, real technology is driving this shift, and FinTech Global sat down with a host of industry experts to reveal the innovations that are underpinning success today.

The tech underpinning successful insurance operations in 2025

Insurance in 2025 is a performance of precision, agility, and empathy. Behind the customer-facing apps, slick interfaces, and instant quotes lies a backstage operation...
After hours of doing battle with frustrating online forms, captcha loops, and AI chatbots, many fans finally managed to secure Oasis reunion tickets in late 2024, following an arduous slog that underlined that customer expectations and reality are rarely aligned. Insurance claims can often feel eerily similar, littered with endless forms and subpar digital systems. For many consumers, the process has become a 'Wonderwall' they just can't climb.

Can insurers really keep up as customer expectations shift?

After hours of doing battle with frustrating online forms, captcha loops, and AI chatbots, many fans finally managed to secure Oasis reunion tickets in...
With insurance carriers, brokers, and managing general agencies under intense pressure to modernise their operations, partnering with an InsurTech provider is often hailed as an escalator to the promised land of faster claims, sharper underwriting models, and ultimately healthier financial outcomes. 

How to maximise your partnership with an InsurTech provider

With insurance carriers, brokers, and managing general agencies under intense pressure to modernise their operations, partnering with an InsurTech provider is often hailed as...
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How insurers can maximise value with AI

Artificial intelligence holds enormous promise for firms across insurance and financial services. But most pilot projects fail to scale, often stalled by fragmented data,...
AI is rewriting the rulebook for P&C claims — here’s how

AI is rewriting the rulebook for P&C claims — here’s how

Billions of dollars are paid out in P&C insurance claims each year, yet many firms still underinvest in claims transformation. Kevin Reilley, CEO at Westhill...

News Stories

Coastal insurers expand ZestyAI partnerships for property risk

Coastal insurers expand ZestyAI partnerships for property risk

Southern Oak Insurance Company and Lilypad-Centauri Insurance, two insurers operating in catastrophe-prone coastal markets, have expanded their use of ZestyAI, an AI-powered risk and...

Why consistent execution is the real Wtp challenge

The Dutch pension sector is in the midst of its most significant reform in a generation, and while the industry has invested heavily in...
How UK insurers should tackle PRA climate risk guidance

How UK insurers should tackle PRA climate risk guidance

The Bank of England's (BoE) Prudential Regulation Authority (PRA) published Supervisory Statement 5/25 last December, setting out its concerns over the systemic risks that...
AI insurer Harper secures $47m in seed and Series A

AI insurer Harper secures $47m in seed and Series A

Harper, an AI-powered commercial insurance brokerage, has raised $47m in combined seed and Series A funding. The round was led by Emergence Capital, with participation...

How will evolving customer expectations change InsurTech in 2026?

After years of digital transformation initiatives, 2026 is shaping up to be less about technological experimentation and more about behavioural reality. Across insurance markets...
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