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How insurers can maximise value with AI

Artificial intelligence holds enormous promise for firms across insurance and financial services. But most pilot projects fail to scale, often stalled by fragmented data,...
AI is rewriting the rulebook for P&C claims — here’s how

AI is rewriting the rulebook for P&C claims — here’s how

Billions of dollars are paid out in P&C insurance claims each year, yet many firms still underinvest in claims transformation. Kevin Reilley, CEO at Westhill...

How Five Sigma’s Clive AI is delivering measurable results in claims handling

Five Sigma has experienced a breakout year in 2025, with considerable demand for its AI and automation solutions for claims management. The company’s multi-agent AI...
A single claim used to take an hour to process. Now it takes four minutes. In a quiet corner of the office, the hum of computers has replaced the shuffle of papers, and the decisions once made by teams are executed by an AI agent with surgical precision.

How Majesco cuts insurance claims from an hour to four minutes

A single claim used to take an hour to process. Now it takes four minutes. In a quiet corner of the office, the hum...
When generic AI isn’t enough: why insurance needs its own brain

When generic AI isn’t enough: why insurance needs its own brain

Insurance companies may be eager to adopt generative AI capabilities, but generic models often fail to grasp the industry’s complexities

How BexarWare is laser-focused on modernising the insurance industry

Originally founded in 2019, San Antonio-headquartered BexarWare provides end-to-end custom software services that meet complex business challenges with native, hybrid, and custom software development....
When Nicole Mwesigwa lost her husband, she encountered firsthand just how challenging life insurance could be. The process felt unnecessarily cumbersome and frustrating, particularly given the emotional stakes at play. 

How iCover is easing life insurance challenges

When Nicole Mwesigwa lost her husband, she encountered firsthand just how challenging life insurance could be. The process felt unnecessarily cumbersome and frustrating, particularly...
Profitable growth in a soft market: How contextual AI and decision intelligence are redefining insurance

Profitable growth in a soft market: How contextual AI and decision intelligence are redefining...

After more than five years of hard market conditions, the insurance sector is now shifting into a soft market. This shift means firms will need to change their strategies to ensure they can stay competitive and profitable. Quantexa VP Insurance Alex Johnson believes Contextual AI and Decision Intelligence is the key to achieving this.
Insurers are dreaming of AI, but many are still anchored to outdated systems. A 2024 Novidea survey found that 41% of insurance professionals admit their core systems haven’t been updated in over five years. Even more striking, 76% of large firms rely on six or more systems, and nearly a fifth operate with ten or more. This tangled web of legacy technology undermines data quality, security, and scalability, threatening the very potential of AI to transform business.

Inside insurance’s legacy tech problem

Insurers are dreaming of AI, but many are still anchored to outdated systems. A 2024 Novidea survey found that 41% of insurance professionals admit...
When an insurance client sends a message, every second counts. A delayed reply can cost trust, revenue, and even long-term loyalty. Symphony is helping insurers meet these high stakes head-on. 

How Symphony is redefining client interaction in insurance 

When an insurance client sends a message, every second counts. A delayed reply can cost trust, revenue, and even long-term loyalty. Symphony is helping...

News Stories

InsurTech startup Pibit AI, which builds AI-powered underwriting technology for insurers, has secured $7m in fresh funding as it looks to accelerate development of its platform and expand its team.

Pibit AI raises $7m to boost insurance platform

InsurTech startup Pibit AI, which builds AI-powered underwriting technology for insurers, has secured $7m in fresh funding as it looks to accelerate development of...
HawkSoft, a long-standing provider of agency management systems for insurance professionals, has formed a strategic partnership with Liberate, an AI automation firm dedicated to building voice-driven tools specifically for the insurance sector.

HawkSoft and Liberate bring Voice AI to insurance agencies

HawkSoft, a long-standing provider of agency management systems for insurance professionals, has formed a strategic partnership with Liberate, an AI automation firm dedicated to...
Staysure, a leading travel insurance provider, has officially launched its suite of tailored travel insurance products in the Republic of Ireland, marking the company’s first major expansion beyond the UK.

Staysure brings trusted travel insurance to Irish market

Staysure, a leading travel insurance provider, has officially launched its suite of tailored travel insurance products in the Republic of Ireland, marking the company’s...
openIDL, an initiative of the Linux Foundation, dedicated to modernising and standardising insurance data across the global market, has launched the industry’s first free and open production-ready insurance data standard.

openIDL unveils first open insurance data standard

openIDL, an initiative of the Linux Foundation, dedicated to modernising and standardising insurance data across the global market, has launched the industry’s first free...
The insurance underwriting process has long been defined by complexity, delays, and manual tasks that slow decision-making. Traditional methods have relied heavily on fragmented systems, duplicated data entry, and email-based communication, leaving underwriters with limited time to properly assess risks. As carriers push for greater speed and accuracy, the industry is steadily turning to digital tools that reimagine how underwriting actually works, according to IntellectAI.

Inside the rise of digital underwriting workbenches

The insurance underwriting process has long been defined by complexity, delays, and manual tasks that slow decision-making. Traditional methods have relied heavily on fragmented...

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