Insurance claims rewired: The rise of agentic AI

For years, artificial intelligence has quietly tiptoed in the background of insurance claims, surfacing information, flagging risks and helping humans make decisions, but rarely taking action itself. That is beginning to change. Those stealthy steps are now becoming bashful plods, as AI's impact on the decision-making process surges.

Insurance claims rewired: The rise of agentic AI

March 17, 2026

For years, artificial intelligence has quietly tiptoed in the background of insurance claims, surfacing information, flagging risks and helping humans make decisions, but rarely...

dacadoo’s role in the health and finance revolution

March 6, 2026

The connection between health and financial wellbeing might not be obvious, but they are deeply intertwined. FinTech Global recently sat down with Thomas Dijohn, senior...

For decades, underwriting portfolio management has been guided largely by hindsight. Insurers reviewed performance through monthly management reports or quarterly portfolio reviews, identifying trends only after risks had already been written and exposures had begun to develop.

Inside the modern underwriting strategy

March 5, 2026

For decades, underwriting portfolio management has been guided largely by hindsight. Insurers reviewed performance through monthly management reports or quarterly portfolio reviews, identifying trends...

What are the biggest regulatory challenges facing InsurTech in 2026?

March 3, 2026

As the InsurTech sector matures, regulatory pressure is no longer a secondary consideration. In 2026, compliance, transparency and capital discipline are emerging as defining...

How will evolving customer expectations change InsurTech in 2026?

February 25, 2026

After years of digital transformation initiatives, 2026 is shaping up to be less about technological experimentation and more about behavioural reality. Across insurance markets...

As artificial intelligence moves from experimentation into production, insurers are rethinking how products are priced, delivered and experienced. Forecasting these industry-defining innovations is the eternal challenge.

What innovations will define InsurTech in 2026?

February 18, 2026

As artificial intelligence moves from experimentation into production, insurers are rethinking how products are priced, delivered and experienced. Forecasting these industry-defining innovations is the...

After several years of experimentation, artificial intelligence is moving into a more decisive phase for the insurance industry. Insurers, MGAs and brokers are under increasing pressure to improve efficiency, reduce costs and modernise customer engagement, all while operating within complex regulatory and operational environments. Against that backdrop, 2026 is shaping up to be a turning point, as AI shifts from pilots and proofs of concept into live production systems.

How will AI impact InsurTech in 2026?

February 17, 2026

After several years of experimentation, artificial intelligence is moving into a more decisive phase for the insurance industry. Insurers, MGAs and brokers are under...

As Valentine’s Day approaches, the language of connection, commitment, and trust feels especially apt. In the world of insurance, partnerships may not come wrapped in roses, but the strongest InsurTech collaborations are built on many of the same foundations as any lasting relationship: shared goals, mutual understanding, and a long-term bond that deepens over time.

Finding the perfect match: How to maximise your partnership with an InsurTech provider

February 12, 2026

As Valentine’s Day approaches, the language of connection, commitment, and trust feels especially apt. In the world of insurance, partnerships may not come wrapped...

The expectation for insurance has changed. Paper forms, manual approvals, and siloed spreadsheets now feel as archaic as dial-up phones. In their place, customers and businesses alike demand speed, foresight, and a touch of intuition; systems that don’t just respond but anticipate. In 2026, the insurance industry is no longer just digital; it is smarter, more agile, and more connected than ever before.

Why 2026 is the year of smarter insurance

January 15, 2026

The expectation for insurance has changed. Paper forms, manual approvals, and siloed spreadsheets now feel as archaic as dial-up phones. In their place, customers...

For insurers, brokers, and MGAs, managing complex financial flows has long been a source of inefficiency. Multi-entity structures, cross-border operations, fragmented policy administration systems, and manual reconciliations make insurance finance a labour-intensive and error-prone process. ChainThat’s Beyond Insurance Accounting (BIA) platform, is designed to change that.

BIA explained: How ChainThat’s building the future of insurance finance

January 6, 2026

For insurers, brokers, and MGAs, managing complex financial flows has long been a source of inefficiency. Multi-entity structures, fragmented policy administration systems, and manual...