Why InsurTechs need to focus on the customer experience
In today's business landscape, prioritising the customer experience (CX) has become a ubiquitous concern across all industries. In the InsurTech realm, competition is intensifying, and insurance providers are increasingly recognising the pivotal role of the CX in attracting and retaining clients. FinTech Global sat down with a pair of industry experts to dissect this phenomenon.
Optimizing Cloud Spend – The changing tides of cloud computing
The turbulent financial market is forcing companies to increase the scrutiny of their budgets. Rather than simply allowing hype to dictate their spending, firms are starting to see whether their initiatives are generating enough value. One of the areas that could be on the chopping block is public cloud, according to Joel Berwitz - Managing Consultant at technology transformation company CNNECT.
Why Fortegra’s Joe Lettween believes the InsurTech sector still has room to grow
The InsurTech sector for commercial insurance carriers has not evolved as quickly as expected, according to Joe Lettween, chief innovation, data science, and technology...
Will generative AI be a revolution for insurance?
Unless you’ve spent the past year under a rock, you’ll be aware of the excitement for generative AI. While many have used the technology to write emails, do homework or create CVs, generative AI could be one of the most transformative technology stacks to businesses. Laila Beane, the chief marketing officer at IntellectAI, the insurtech and wealthtech brand of Intellect Design Arena, recently delved into generative AI’s impact on insurance.
How Scanbot SDK has streamlined document scanning to transform insurance
As insurance firms eagerly adopt technology to improve their operations, Max Stratmann – chief revenue officer at Scanbot SDK – believes that digital document scanning is the key.
The battle of tech in insurance – the metaverse, Gen AI and quantum computing
Generative AI, the metaverse and quantum computing are three of the most exciting emerging technologies currently in the market. Rather than being left behind by competition, insurance leaders urge companies to experiment with the technology to explore how they can make the most of it.
The state of health & life insurance: capturing the younger generation and other challenges
The health and life insurance market has many challenges and trends in common with the wider insurance industry. However, it also faces its own unique hurdles, what are these and what can insurers do about them?
The Big Green Short – what is it and why should we care?
Globally, companies and assets are about to be revalued upwards or downwards according to their climate risk valuation. The stakes are high and the price of getting this valuation wrong could be disastrous, companies can no longer afford to kick climate risk down the road.
Why metaverse insurance is bigger than you think
The Metaverse has captured the attention of many. Mark Zuckerberg envisions a world where people “jump into” the virtual world to “do almost anything”. But doing things comes with risk, and risk needs to be priced. So where does insurance come into these big plans?
New and emerging risks: a bumpy road ahead for insurance
Innovation in the insurance industry is not just important, it is essential. A more dynamic market has meant insurers are venturing into non-traditional sectors as well as looking for more advanced ways of serving existing markets. The industry must ramp up its innovation efforts if it is to tackle increasingly threatening risks, such as climate events and cyber-attacks.