The tech underpinning successful insurance operations in 2025
Insurance in 2025 is a performance of precision, agility, and empathy. Behind the customer-facing apps, slick interfaces, and instant quotes lies a backstage operation...
Can insurers really keep up as customer expectations shift?
After hours of doing battle with frustrating online forms, captcha loops, and AI chatbots, many fans finally managed to secure Oasis reunion tickets in...
How to maximise your partnership with an InsurTech provider
With insurance carriers, brokers, and managing general agencies under intense pressure to modernise their operations, partnering with an InsurTech provider is often hailed as...
How insurers can maximise value with AI
Artificial intelligence holds enormous promise for firms across insurance and financial services. But most pilot projects fail to scale, often stalled by fragmented data,...
AI is rewriting the rulebook for P&C claims — here’s how
Billions of dollars are paid out in P&C insurance claims each year, yet many firms still underinvest in claims transformation.
Kevin Reilley, CEO at Westhill...
How Majesco cuts insurance claims from an hour to four minutes
A single claim used to take an hour to process. Now it takes four minutes. In a quiet corner of the office, the hum...
Profitable growth in a soft market: How contextual AI and decision intelligence are redefining...
After more than five years of hard market conditions, the insurance sector is now shifting into a soft market. This shift means firms will need to change their strategies to ensure they can stay competitive and profitable. Quantexa VP Insurance Alex Johnson believes Contextual AI and Decision Intelligence is the key to achieving this.
Inside insurance’s legacy tech problem
Insurers are dreaming of AI, but many are still anchored to outdated systems. A 2024 Novidea survey found that 41% of insurance professionals admit...
How Symphony is redefining client interaction in insurance
When an insurance client sends a message, every second counts. A delayed reply can cost trust, revenue, and even long-term loyalty. Symphony is helping...
Turning data into decisions insurers can trust
When a claim is filed, critical decisions happen in an instant. A single email, a scanned PDF, or a few keystrokes can determine whether...















