Features

FinTech Global recently conducted an interview with Smart Communications, a technology company focussed on helping businesses engage in more meaningful customer conversations, in the wake of the company’s recognition in the InsurTech100 list.

With eye-watering levels of inflation and increasing interest rates triggering a global cost of living crisis, consumers and businesses are tightening their belts. How is the insurance industry coping?

Rising cyber-attacks and continued hardening market conditions have presented the cyber insurance industry with a multitude of challenges. How has the industry fared this year?

In an increasingly challenging yet competitive market, how is the insurance industry holding up and what are insurers choosing to prioritise?

Risk Control Technologies (RCT) was founded with the aim of making loss control professional’s lives easier. The company has positioned itself as the leading provider of loss control and safety software to the insurance industry in North America.

Insurance, particularly life insurance, is often considered a “grudge” payment. Most consumers won’t have a relationship with their insurer beyond the initial transaction, and the customer experience suffers as a result. This is what Zinnia is on a mission to change with its Engagement& Loyalty platform.

The health and life insurance market has many challenges and trends in common with the wider insurance industry. However, it also faces its own unique hurdles, what are these and what can insurers do about them?

Globally, companies and assets are about to be revalued upwards or downwards according to their climate risk valuation. The stakes are high and the price of getting this valuation wrong could be disastrous, companies can no longer afford to kick climate risk down the road.

The Metaverse has captured the attention of many. Mark Zuckerberg envisions a world where people “jump into” the virtual world to “do almost anything”.  But doing things comes with risk, and risk needs to be priced. So where does insurance come into these big plans?

Innovation in the insurance industry is not just important, it is essential. A more dynamic market has meant insurers are venturing into non-traditional sectors as well as looking for more advanced ways of serving existing markets. The industry must ramp up its innovation efforts if it is to tackle increasingly threatening risks, such as climate events and cyber-attacks.