Features

How Five Sigma’s Clive AI is delivering measurable results in claims handling

Five Sigma has experienced a breakout year in 2025, with considerable demand for its AI and automation solutions for claims management. The company’s multi-agent AI...
A single claim used to take an hour to process. Now it takes four minutes. In a quiet corner of the office, the hum of computers has replaced the shuffle of papers, and the decisions once made by teams are executed by an AI agent with surgical precision.

How Majesco cuts insurance claims from an hour to four minutes

A single claim used to take an hour to process. Now it takes four minutes. In a quiet corner of the office, the hum...
When generic AI isn’t enough: why insurance needs its own brain

When generic AI isn’t enough: why insurance needs its own brain

Insurance companies may be eager to adopt generative AI capabilities, but generic models often fail to grasp the industry’s complexities

How BexarWare is laser-focused on modernising the insurance industry

Originally founded in 2019, San Antonio-headquartered BexarWare provides end-to-end custom software services that meet complex business challenges with native, hybrid, and custom software development....
When Nicole Mwesigwa lost her husband, she encountered firsthand just how challenging life insurance could be. The process felt unnecessarily cumbersome and frustrating, particularly given the emotional stakes at play. 

How iCover is easing life insurance challenges

When Nicole Mwesigwa lost her husband, she encountered firsthand just how challenging life insurance could be. The process felt unnecessarily cumbersome and frustrating, particularly...
Profitable growth in a soft market: How contextual AI and decision intelligence are redefining insurance

Profitable growth in a soft market: How contextual AI and decision intelligence are redefining...

After more than five years of hard market conditions, the insurance sector is now shifting into a soft market. This shift means firms will need to change their strategies to ensure they can stay competitive and profitable. Quantexa VP Insurance Alex Johnson believes Contextual AI and Decision Intelligence is the key to achieving this.
Insurers are dreaming of AI, but many are still anchored to outdated systems. A 2024 Novidea survey found that 41% of insurance professionals admit their core systems haven’t been updated in over five years. Even more striking, 76% of large firms rely on six or more systems, and nearly a fifth operate with ten or more. This tangled web of legacy technology undermines data quality, security, and scalability, threatening the very potential of AI to transform business.

Inside insurance’s legacy tech problem

Insurers are dreaming of AI, but many are still anchored to outdated systems. A 2024 Novidea survey found that 41% of insurance professionals admit...
When an insurance client sends a message, every second counts. A delayed reply can cost trust, revenue, and even long-term loyalty. Symphony is helping insurers meet these high stakes head-on. 

How Symphony is redefining client interaction in insurance 

When an insurance client sends a message, every second counts. A delayed reply can cost trust, revenue, and even long-term loyalty. Symphony is helping...
How Agentero is making life easier for agencies and carriers alike

How Agentero is making life easier for agencies and carriers alike

For many small and medium agencies, winning the attention of carriers can be hard enough, but securing their business can be even tougher.

How Expert.ai is using hybrid AI to transform the insurance market

Expert.ai is an enterprise AI solutions provider specializing in hybrid AI that helps insurance organisations understand data and make better decisions across a wide...

News Stories

Coastal insurers expand ZestyAI partnerships for property risk

Coastal insurers expand ZestyAI partnerships for property risk

Southern Oak Insurance Company and Lilypad-Centauri Insurance, two insurers operating in catastrophe-prone coastal markets, have expanded their use of ZestyAI, an AI-powered risk and...

Why consistent execution is the real Wtp challenge

The Dutch pension sector is in the midst of its most significant reform in a generation, and while the industry has invested heavily in...
How UK insurers should tackle PRA climate risk guidance

How UK insurers should tackle PRA climate risk guidance

The Bank of England's (BoE) Prudential Regulation Authority (PRA) published Supervisory Statement 5/25 last December, setting out its concerns over the systemic risks that...
AI insurer Harper secures $47m in seed and Series A

AI insurer Harper secures $47m in seed and Series A

Harper, an AI-powered commercial insurance brokerage, has raised $47m in combined seed and Series A funding. The round was led by Emergence Capital, with participation...

How will evolving customer expectations change InsurTech in 2026?

After years of digital transformation initiatives, 2026 is shaping up to be less about technological experimentation and more about behavioural reality. Across insurance markets...
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