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What is the current state of risk in the finance and insurance sector?

FinTech Global recently sat down for an interview with Dun & Bradstreet, a US-based provider of commercial data, analytics, and insights for businesses, to find out how financial services and insurance companies are navigating risk in an age of AI, fraud and uncertainty.
Concirrus,  a leading provider of AI-first solutions, and Diesta, the payment operations platform built for intermediated insurance, have formed a strategic partnership aimed at streamlining the quote-to-cash process for insurers and managing general agents (MGAs).video

The InsurTech trends you need to watch

Almost two decades ago, the smartphone revolution saw the end of flip-phones, and technology such as touchscreens, an online app store, and 4K cameras...
Insurance in 2025 is a performance of precision, agility, and empathy. Behind the customer-facing apps, slick interfaces, and instant quotes lies a backstage operation that is finally being unshackled from decades of legacy systems. While buzzwords are plentiful, real technology is driving this shift, and FinTech Global sat down with a host of industry experts to reveal the innovations that are underpinning success today.

The tech underpinning successful insurance operations in 2025

Insurance in 2025 is a performance of precision, agility, and empathy. Behind the customer-facing apps, slick interfaces, and instant quotes lies a backstage operation...
After hours of doing battle with frustrating online forms, captcha loops, and AI chatbots, many fans finally managed to secure Oasis reunion tickets in late 2024, following an arduous slog that underlined that customer expectations and reality are rarely aligned. Insurance claims can often feel eerily similar, littered with endless forms and subpar digital systems. For many consumers, the process has become a 'Wonderwall' they just can't climb.

Can insurers really keep up as customer expectations shift?

After hours of doing battle with frustrating online forms, captcha loops, and AI chatbots, many fans finally managed to secure Oasis reunion tickets in...
With insurance carriers, brokers, and managing general agencies under intense pressure to modernise their operations, partnering with an InsurTech provider is often hailed as an escalator to the promised land of faster claims, sharper underwriting models, and ultimately healthier financial outcomes. 

How to maximise your partnership with an InsurTech provider

With insurance carriers, brokers, and managing general agencies under intense pressure to modernise their operations, partnering with an InsurTech provider is often hailed as...
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How insurers can maximise value with AI

Artificial intelligence holds enormous promise for firms across insurance and financial services. But most pilot projects fail to scale, often stalled by fragmented data,...
AI is rewriting the rulebook for P&C claims — here’s how

AI is rewriting the rulebook for P&C claims — here’s how

Billions of dollars are paid out in P&C insurance claims each year, yet many firms still underinvest in claims transformation. Kevin Reilley, CEO at Westhill...

How Five Sigma’s Clive AI is delivering measurable results in claims handling

Five Sigma has experienced a breakout year in 2025, with considerable demand for its AI and automation solutions for claims management. The company’s multi-agent AI...
A single claim used to take an hour to process. Now it takes four minutes. In a quiet corner of the office, the hum of computers has replaced the shuffle of papers, and the decisions once made by teams are executed by an AI agent with surgical precision.

How Majesco cuts insurance claims from an hour to four minutes

A single claim used to take an hour to process. Now it takes four minutes. In a quiet corner of the office, the hum...
When generic AI isn’t enough: why insurance needs its own brain

When generic AI isn’t enough: why insurance needs its own brain

Insurance companies may be eager to adopt generative AI capabilities, but generic models often fail to grasp the industry’s complexities
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News Stories

Aviva, a UK insurer, is launching a ChatGPT app that allows potential customers to obtain an initial home insurance quote in a few minutes.

Aviva launches ChatGPT app for home insurance quotes

Aviva, a UK insurer, is launching a ChatGPT app that allows potential customers to obtain an initial home insurance quote in a few minutes. The...
Chubb, a global insurance group, has appointed Ben McGregor and Alex Forman to senior leadership roles within its Chubb Overseas General (COG) division.

Chubb appoints new commercial property and casualty heads

Chubb, a global insurance group, has appointed Ben McGregor and Alex Forman to senior leadership roles within its Chubb Overseas General (COG) division. McGregor has...
Alacrity Solutions, a US insurance services provider specialising in complex and catastrophe claims, has launched a UK presence at Lloyd’s of London to support insurers placing US risks through the market.

Alacrity launches Lloyd’s base to handle US claims

Alacrity Solutions, a US insurance services provider specialising in complex and catastrophe claims, has launched a UK presence at Lloyd’s of London to support...
Chaucer, a global specialty (re)insurer, and maritime technology firm Ceto AI have launched a new marine Managing General Agent operating as a Lloyd’s coverholder.

Chaucer backs Ceto marine MGA with TMK capacity

Chaucer, a global specialty (re)insurer, and maritime technology firm Ceto AI have launched a new marine Managing General Agent operating as a Lloyd’s coverholder. Under...
Shepherd, an AI-native commercial insurance platform, has raised $42m in a Series B round led by Intact Private Capital, bringing total funding to $67m.

Shepherd raises $42m to scale AI underwriting platform

Shepherd, an AI-native commercial insurance platform, has raised $42m in a Series B round led by Intact Private Capital, bringing total funding to $67m. The...
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