Features

After several years of experimentation, artificial intelligence is moving into a more decisive phase for the insurance industry. Insurers, MGAs and brokers are under increasing pressure to improve efficiency, reduce costs and modernise customer engagement, all while operating within complex regulatory and operational environments. Against that backdrop, 2026 is shaping up to be a turning point, as AI shifts from pilots and proofs of concept into live production systems.video

How will AI impact InsurTech in 2026?

After several years of experimentation, artificial intelligence is moving into a more decisive phase for the insurance industry. Insurers, MGAs and brokers are under...
As Valentine’s Day approaches, the language of connection, commitment, and trust feels especially apt. In the world of insurance, partnerships may not come wrapped in roses, but the strongest InsurTech collaborations are built on many of the same foundations as any lasting relationship: shared goals, mutual understanding, and a long-term bond that deepens over time.

Finding the perfect match: How to maximise your partnership with an InsurTech provider

As Valentine’s Day approaches, the language of connection, commitment, and trust feels especially apt. In the world of insurance, partnerships may not come wrapped...
The expectation for insurance has changed. Paper forms, manual approvals, and siloed spreadsheets now feel as archaic as dial-up phones. In their place, customers and businesses alike demand speed, foresight, and a touch of intuition; systems that don’t just respond but anticipate. In 2026, the insurance industry is no longer just digital; it is smarter, more agile, and more connected than ever before.

Why 2026 is the year of smarter insurance

The expectation for insurance has changed. Paper forms, manual approvals, and siloed spreadsheets now feel as archaic as dial-up phones. In their place, customers...
For insurers, brokers, and MGAs, managing complex financial flows has long been a source of inefficiency. Multi-entity structures, cross-border operations, fragmented policy administration systems, and manual reconciliations make insurance finance a labour-intensive and error-prone process. ChainThat’s Beyond Insurance Accounting (BIA) platform, is designed to change that.video

BIA explained: How ChainThat’s building the future of insurance finance

For insurers, brokers, and MGAs, managing complex financial flows has long been a source of inefficiency. Multi-entity structures, fragmented policy administration systems, and manual...
video

What is the current state of risk in the finance and insurance sector?

FinTech Global recently sat down for an interview with Dun & Bradstreet, a US-based provider of commercial data, analytics, and insights for businesses, to find out how financial services and insurance companies are navigating risk in an age of AI, fraud and uncertainty.
Concirrus,  a leading provider of AI-first solutions, and Diesta, the payment operations platform built for intermediated insurance, have formed a strategic partnership aimed at streamlining the quote-to-cash process for insurers and managing general agents (MGAs).video

The InsurTech trends you need to watch

Almost two decades ago, the smartphone revolution saw the end of flip-phones, and technology such as touchscreens, an online app store, and 4K cameras...
Insurance in 2025 is a performance of precision, agility, and empathy. Behind the customer-facing apps, slick interfaces, and instant quotes lies a backstage operation that is finally being unshackled from decades of legacy systems. While buzzwords are plentiful, real technology is driving this shift, and FinTech Global sat down with a host of industry experts to reveal the innovations that are underpinning success today.

The tech underpinning successful insurance operations in 2025

Insurance in 2025 is a performance of precision, agility, and empathy. Behind the customer-facing apps, slick interfaces, and instant quotes lies a backstage operation...
After hours of doing battle with frustrating online forms, captcha loops, and AI chatbots, many fans finally managed to secure Oasis reunion tickets in late 2024, following an arduous slog that underlined that customer expectations and reality are rarely aligned. Insurance claims can often feel eerily similar, littered with endless forms and subpar digital systems. For many consumers, the process has become a 'Wonderwall' they just can't climb.

Can insurers really keep up as customer expectations shift?

After hours of doing battle with frustrating online forms, captcha loops, and AI chatbots, many fans finally managed to secure Oasis reunion tickets in...
With insurance carriers, brokers, and managing general agencies under intense pressure to modernise their operations, partnering with an InsurTech provider is often hailed as an escalator to the promised land of faster claims, sharper underwriting models, and ultimately healthier financial outcomes. 

How to maximise your partnership with an InsurTech provider

With insurance carriers, brokers, and managing general agencies under intense pressure to modernise their operations, partnering with an InsurTech provider is often hailed as...
video

How insurers can maximise value with AI

Artificial intelligence holds enormous promise for firms across insurance and financial services. But most pilot projects fail to scale, often stalled by fragmented data,...

News Stories

How iPipeline leverages AI to transform the life insurance market

iPipeline is a leading global provider of comprehensive and integrated digital solutions for the life insurance and financial services industries in North America, and life...

Weecover launches insurance payment orchestration module

Weecover, an InsurTech platform specialising in technology solutions for insurance management and distribution, has officially launched its Insurance Payment Orchestration Module, a product built...
IBM and Quant AI transform contact centres with Ava

IBM and Quant AI transform contact centres with Ava

Quant AI, an agentic AI systems developer, has unveiled AI agent Ava at the IBM Think Conference. Ava is an AI-powered contact centre solution developed...

Novidea powers Burns & Wilcox London market ops

Burns & Wilcox Global Solutions, the London-based specialist wholesale broking arm of H.W. Kaufman Group, has gone live on Novidea's insurance management platform, the...
US InsurTech deal activity Q1 2026

California and New York shared the lead in US InsurTech market with 25% deal...

Key US InsurTech investment stats in Q1 2026: US InsurTech deal activity increased by 6% YoY in Q1 Californian and New York companies each...
227198

60,000+ InsurTech leaders get exclusive insights delivered every week