Features

When generic AI isn’t enough: why insurance needs its own brain

When generic AI isn’t enough: why insurance needs its own brain

Insurance companies may be eager to adopt generative AI capabilities, but generic models often fail to grasp the industry’s complexities

How BexarWare is laser-focused on modernising the insurance industry

Originally founded in 2019, San Antonio-headquartered BexarWare provides end-to-end custom software services that meet complex business challenges with native, hybrid, and custom software development....
When Nicole Mwesigwa lost her husband, she encountered firsthand just how challenging life insurance could be. The process felt unnecessarily cumbersome and frustrating, particularly given the emotional stakes at play. 

How iCover is easing life insurance challenges

When Nicole Mwesigwa lost her husband, she encountered firsthand just how challenging life insurance could be. The process felt unnecessarily cumbersome and frustrating, particularly...
Profitable growth in a soft market: How contextual AI and decision intelligence are redefining insurance

Profitable growth in a soft market: How contextual AI and decision intelligence are redefining...

After more than five years of hard market conditions, the insurance sector is now shifting into a soft market. This shift means firms will need to change their strategies to ensure they can stay competitive and profitable. Quantexa VP Insurance Alex Johnson believes Contextual AI and Decision Intelligence is the key to achieving this.
Insurers are dreaming of AI, but many are still anchored to outdated systems. A 2024 Novidea survey found that 41% of insurance professionals admit their core systems haven’t been updated in over five years. Even more striking, 76% of large firms rely on six or more systems, and nearly a fifth operate with ten or more. This tangled web of legacy technology undermines data quality, security, and scalability, threatening the very potential of AI to transform business.

Inside insurance’s legacy tech problem

Insurers are dreaming of AI, but many are still anchored to outdated systems. A 2024 Novidea survey found that 41% of insurance professionals admit...
When an insurance client sends a message, every second counts. A delayed reply can cost trust, revenue, and even long-term loyalty. Symphony is helping insurers meet these high stakes head-on. 

How Symphony is redefining client interaction in insurance 

When an insurance client sends a message, every second counts. A delayed reply can cost trust, revenue, and even long-term loyalty. Symphony is helping...
How Agentero is making life easier for agencies and carriers alike

How Agentero is making life easier for agencies and carriers alike

For many small and medium agencies, winning the attention of carriers can be hard enough, but securing their business can be even tougher.

How Expert.ai is using hybrid AI to transform the insurance market

Expert.ai is an enterprise AI solutions provider specializing in hybrid AI that helps insurance organisations understand data and make better decisions across a wide...
When a claim is filed, critical decisions happen in an instant. A single email, a scanned PDF, or a few keystrokes can determine whether a payout is fast, a risk is flagged, or a customer’s trust is preserved. Too often, that information is stuck in silos or slowed by outdated systems. What if those scattered fragments could speak to each other, reason in real time, and anticipate needs?

Turning data into decisions insurers can trust

When a claim is filed, critical decisions happen in an instant. A single email, a scanned PDF, or a few keystrokes can determine whether...

Why should insurance firms adopt agentic AI?

A broker stares at a half-filled quote form, wondering why it hasn’t progressed. A policyholder checks the claim status for the fifth time, frustrated...

News Stories

The US insurance distribution ecosystem is one of the largest and most complex financial services networks in the world. Millions of licensed producers, tens of thousands of independent agencies, and a growing volume of licensing and compliance transactions all play a role in how insurance products reach customers.

What the latest data says about the US insurance producer landscape

The US insurance distribution ecosystem is one of the largest and most complex financial services networks in the world. Millions of licensed producers, tens...
Cover Genius, an embedded protection InsurTech, has partnered with Tongcheng Travel, an Asian online travel platform, to introduce embedded travel insurance for international customers in Malaysia and the Philippines.

Cover Genius expands Asia travel insurance footprint with Tongcheng Travel

Cover Genius, an embedded protection InsurTech, has partnered with Tongcheng Travel, an Asian online travel platform, to introduce embedded travel insurance for international customers...
Sixfold, an underwriting AI platform provider, has upgraded its AI Underwriting Brain with a new capability designed to capture and scale underwriting expertise across organisations.

Sixfold enhances underwriting AI with institutional knowledge engine

Sixfold, an underwriting AI platform provider, has upgraded its AI Underwriting Brain with a new capability designed to capture and scale underwriting expertise across...
Aviva, a UK insurance group, has expanded its AI-powered underwriting summarisation tool to individual critical illness applications, marking a further step in its use of generative AI across protection insurance.

Aviva rolls out AI-powered critical illness underwriting capability

Aviva, a UK insurance group, has expanded its AI-powered underwriting summarisation tool to individual critical illness applications, marking a further step in its use...
Zego secures $28m to expand telematics in Japan

Zego secures $28m to expand telematics in Japan

Zego, a UK-based digital motor InsurTech, has announced a strategic partnership with Sompo Holdings, one of Japan's largest insurance groups, as part of a...
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