Why 2026 is the year of smarter insurance

The expectation for insurance has changed. Paper forms, manual approvals, and siloed spreadsheets now feel as archaic as dial-up phones. In their place, customers and businesses alike demand speed, foresight, and a touch of intuition; systems that don’t just respond but anticipate. In 2026, the insurance industry is no longer just digital; it is smarter, more agile, and more connected than ever before.

Why 2026 is the year of smarter insurance

January 15, 2026

The expectation for insurance has changed. Paper forms, manual approvals, and siloed spreadsheets now feel as archaic as dial-up phones. In their place, customers...

For insurers, brokers, and MGAs, managing complex financial flows has long been a source of inefficiency. Multi-entity structures, cross-border operations, fragmented policy administration systems, and manual reconciliations make insurance finance a labour-intensive and error-prone process. ChainThat’s Beyond Insurance Accounting (BIA) platform, is designed to change that.

BIA explained: How ChainThat’s building the future of insurance finance

January 6, 2026

For insurers, brokers, and MGAs, managing complex financial flows has long been a source of inefficiency. Multi-entity structures, fragmented policy administration systems, and manual...

What is the current state of risk in the finance and insurance sector?

December 12, 2025

FinTech Global recently sat down for an interview with Dun & Bradstreet, a US-based provider of commercial data, analytics, and insights for businesses, to find out how financial services and insurance companies are navigating risk in an age of AI, fraud and uncertainty.

Concirrus, a leading provider of AI-first solutions, and Diesta, the payment operations platform built for intermediated insurance, have formed a strategic partnership aimed at streamlining the quote-to-cash process for insurers and managing general agents (MGAs).

The InsurTech trends you need to watch

November 27, 2025

Almost two decades ago, the smartphone revolution saw the end of flip-phones, and technology such as touchscreens, an online app store, and 4K cameras...

Insurance in 2025 is a performance of precision, agility, and empathy. Behind the customer-facing apps, slick interfaces, and instant quotes lies a backstage operation that is finally being unshackled from decades of legacy systems. While buzzwords are plentiful, real technology is driving this shift, and FinTech Global sat down with a host of industry experts to reveal the innovations that are underpinning success today.

The tech underpinning successful insurance operations in 2025

November 20, 2025

Insurance in 2025 is a performance of precision, agility, and empathy. Behind the customer-facing apps, slick interfaces, and instant quotes lies a backstage operation...

After hours of doing battle with frustrating online forms, captcha loops, and AI chatbots, many fans finally managed to secure Oasis reunion tickets in late 2024, following an arduous slog that underlined that customer expectations and reality are rarely aligned. Insurance claims can often feel eerily similar, littered with endless forms and subpar digital systems. For many consumers, the process has become a 'Wonderwall' they just can't climb.

Can insurers really keep up as customer expectations shift?

November 19, 2025

After hours of doing battle with frustrating online forms, captcha loops, and AI chatbots, many fans finally managed to secure Oasis reunion tickets in...

With insurance carriers, brokers, and managing general agencies under intense pressure to modernise their operations, partnering with an InsurTech provider is often hailed as an escalator to the promised land of faster claims, sharper underwriting models, and ultimately healthier financial outcomes.

How to maximise your partnership with an InsurTech provider

November 12, 2025

With insurance carriers, brokers, and managing general agencies under intense pressure to modernise their operations, partnering with an InsurTech provider is often hailed as...

How insurers can maximise value with AI

November 10, 2025

Artificial intelligence holds enormous promise for firms across insurance and financial services. But most pilot projects fail to scale, often stalled by fragmented data,...

AI is rewriting the rulebook for P&C claims — here’s how

November 5, 2025

Billions of dollars are paid out in P&C insurance claims each year, yet many firms still underinvest in claims transformation. Kevin Reilley, CEO at Westhill...

How Five Sigma’s Clive AI is delivering measurable results in claims handling

November 3, 2025

Five Sigma has experienced a breakout year in 2025, with considerable demand for its AI and automation solutions for claims management. The company’s multi-agent AI...