Features

When Nicole Mwesigwa lost her husband, she encountered firsthand just how challenging life insurance could be. The process felt unnecessarily cumbersome and frustrating, particularly...

After more than five years of hard market conditions, the insurance sector is now shifting into a soft market. This shift means firms will need to change their strategies to ensure they can stay competitive and profitable. Quantexa VP Insurance Alex Johnson believes Contextual AI and Decision Intelligence is the key to achieving this.

Insurers are dreaming of AI, but many are still anchored to outdated systems. A 2024 Novidea survey found that 41% of insurance professionals admit...

When an insurance client sends a message, every second counts. A delayed reply can cost trust, revenue, and even long-term loyalty. Symphony is helping...

For many small and medium agencies, winning the attention of carriers can be hard enough, but securing their business can be even tougher.

Expert.ai is an enterprise AI solutions provider specializing in hybrid AI that helps insurance organisations understand data and make better decisions across a wide...

When a claim is filed, critical decisions happen in an instant. A single email, a scanned PDF, or a few keystrokes can determine whether...

A broker stares at a half-filled quote form, wondering why it hasn’t progressed. A policyholder checks the claim status for the fifth time, frustrated...

Insurance has always been a numbers game. But in 2025, it’s not just actuarial tables and historic claims driving decisions, it’s a flood of...

Insurance in 2025 can be categorised as a period of uncertainty. Global economic conditions, highly competitive markets and evolving customer demands are all contributing...