Features

Often seen as an industry lambasted for a lack of change, the insurance sector has opened its eyes to a swathe of potential innovative technologies that could revolutionise the sector throughout 2024. At the height of this movement, the principle of automated underwriting emerged as the industry’s great fascination, with its potential to truly become the sector’s silver bullet.

As AI continues its ascent as a transformative force in the business landscape, the InsurTech sector has found itself as the latest realm aiming to tap into its remarkable potential. InsurTech Analyst recently spoke to a host of industry experts in a bid to unravel the profound impact AI is poised to have on the space. 

Due to the advent and widespread adoption of technologies such as Machine Learning (ML) and Generative AI, the InsurTech sector is expected to receive tighter boundaries when it comes to regulations in 2024. But what does that mean for the sector? InsurTech Analyst spoke to a host of industry experts to find out.

It is no secret that the customer experience is one of the biggest modern battlegrounds for business. Despite this, many companies still fail to offer end-to-end streamlined experiences. Ushur was designed to change this.  

In today's business landscape, prioritising the customer experience (CX) has become a ubiquitous concern across all industries. In the InsurTech realm, competition is intensifying, and insurance providers are increasingly recognising the pivotal role of the CX in attracting and retaining clients. FinTech Global sat down with a pair of industry experts to dissect this phenomenon. 

2024 marks a pivotal chapter in the dynamic world of InsurTech, where innovation and technology converge to redefine the insurance landscape. From AI-driven risk assessments to the emergence of Generative AI, this year is set to herald in a new era that will revolutionise how insurance firms operate. As digitalisation accelerates and customer expectations evolve, 2024 is set to see a disruption to traditional models, offering personalised solutions, streamlined processes, and enhanced customer experiences.  

As the spotlight on Environmental, Social, and Governance (ESG) issues intensifies, insurance companies are faced with the complex task of aligning their strategies with the broader ESG landscape. As new research from Solera surfaces suggesting that customers are increasingly seeking proof of ESG commitment, FinTech Global examines how these ESG considerations are affecting insurers.

The digital transformation of the insurance industry has been underway for many years. Carriers have drastically improved their efficiency, speed and accuracy through the implementation of new technologies. Now the sector may be looking towards data analytics to make the latest leap in the space. 

The turbulent financial market is forcing companies to increase the scrutiny of their budgets. Rather than simply allowing hype to dictate their spending, firms are starting to see whether their initiatives are generating enough value. One of the areas that could be on the chopping block is public cloud, according to Joel Berwitz - Managing Consultant at technology transformation company CNNECT.

The InsurTech sector for commercial insurance carriers has not evolved as quickly as expected, according to Joe Lettween, chief innovation, data science, and technology...