SureChoice launches new business owners policy (BOP) in California amid wildfire challenges
SureChoice Underwriters Reciprocal Exchange, a policyholder-owned reciprocal exchange, has partnered with SageSure to launch its first non-admitted business owners policy (BOP) in California.
Kyber launches AI-powered platform to revolutionise claims notification process for insurance teams
Kyber, an AI-driven startup backed by Y-Combinator, has launched an innovative platform aimed at automating the claims notification process for insurance teams.
French InsurTech Alan raises $193m to bolster tech and growth in Belgium
French digital health insurer, Alan, has successfully secured a substantial $193m in its latest Series F funding round.
INSTANDA integrates Life offering into Swiss Re’s underwriting platform
INSTANDA, a platform that enables carriers and MGAs to create, build and implement complex insurance products, has announced the integration of its Life offering into Swiss Re's underwriting platform.
RAS adopts CLARA Analytics’ AI solutions for advanced claims optimisation
CLARA Analytics, a leading provider of artificial intelligence (AI) technology for insurance claims optimisation, has been selected by Risk Administration Services, Inc. (RAS) to enhance its claims process.
Spanish InsurTech startup Tuio raises $16.7m to accelerate growth
Madrid-based InsurTech startup Tuio has raised $16.7m in a funding round that combined equity and debt, as it looks to enhance the service it provides to its clients.
Monarch E&S and Obsidian Insurance collaborate to launch enhanced personal umbrella policy
Monarch E&S Insurance Services has partnered with Obsidian Insurance Holdings to launch an enhanced personal umbrella policy.
The offering, known as Knight Protector, seeks to enhance personal liability...
Tech-driven insurance broker arqu raises $10m in Crosslink Capital-led round
arqu, a tech-enabled wholesale insurance brokerage, has raised $10m in a Series A financing round led by Crosslink Capital, with additional support from Intact Ventures.
65% of insurance claims handlers report surge in fraudulent claims amid cost of living...
65% of insurance claims handlers have noticed a rise in fraudulent claims since the onset of the cost of living crisis.
10 key customer engagement strategies for retailers
In the fast-paced world of retail, securing customer loyalty requires more than just making sales—it’s about creating engaging, personalised experiences that keep shoppers coming back. With e-commerce giants and social media-driven brands constantly setting higher expectations, retailers must stay ahead by addressing customers' deeper wants and needs. From personalised shopping to advanced AI, the following strategies will help retailers retain customers and build long-term relationships.