Industry News

In the high-pressure world of insurance underwriting, falling into autopilot is an easy yet dangerous trap. This risk is heightened when underwriters face a continuous stream of similar accounts, leading to quick decision-making that might overlook critical details.

In the wake of escalating living costs, contact centres have become crucial lifelines, particularly for vulnerable customers requiring support across utilities, healthcare, and housing sectors. This enhanced reliance on contact centres underscores their pivotal role in delivering responsible and sensitive services.

One of America's largest mortgage servicers has been facing a significant challenge. The company, which was established in the early 1990s and operates across...

Inland Empire Health Plan (IEHP) has established itself as a prominent figure in the healthcare sector, ranking among the top 10 largest Medicaid health plans in the U.S. and holding the title of the largest not-for-profit Medicare-Medicaid public health plan nationwide.

MAPFRE USA has named Daniel Olohan to be the company's new Chief Operating Officer, effective from August 1, 2024.

Fortegra Group, a global specialty insurer and part of Tiptre, has officially received clearance to extend its operations to Belgium and the European Union.

Cytora, a leader in digital risk processing, and ChAI, an AI-powered commodity pricing forecaster, have announced a strategic partnership.

CompScience Insurance Services recently unveiled its latest product, the SafetyBriefAI App, designed to enhance job-site safety for insurance brokers.

Claims represent a pivotal moment in insurance, often determining customer loyalty and future business opportunities. They not only involve the insurer and the customer...

CAPE Analytics, a leader in AI-powered property insights for insurance and real estate risk, and Vexcel, a global leader in aerial imaging, have announced...