Industry News

Sonnet Insurance Company has declared its intention to exit the auto insurance sector in Alberta after a detailed analysis of its operations within the province.

Cytora, has introduced the Risk Flow Academy, a pioneering digital learning platform designed for commercial insurance professionals. This free resource is the first of...

Erste Bank Hungary has launched Flight Delay Insurance, a new service available to its customers in the George app. This innovative insurance solution offers Erste...

ClearBlue, a leader in carbon market analysis, and Kita, a trailblazer in carbon credit insurance, have recently unveiled a pioneering partnership. This collaboration is set to...

In a bid to bolster its tuition protection program, GradGuard, a leading provider of college tuition and renters insurance programs, has unveiled a significant enhancement.

Nearly one year ago, hyperexponential launched a certification programme, beginning with the "Core Model Developer Exam." The initiative has been warmly received, with certificates and badges being awarded quarterly. The enthusiasm for this achievement is visible, with many sharing their hx Renew certificates on LinkedIn, celebrating their success.

PURE Specialty Exchange (PSE), the specialty surplus lines insurance carrier committed to serving PURE members and high net worth families, has announced the expansion of its High Value Homeowners insurance to include six additional states: Arizona, Colorado, Hawaii, Montana, Utah, and Wyoming.

Stride, a leader in portable benefits technology, unveiled its Stride Contributions program in Utah, marking a significant innovation following the state's new Portable Benefit Plan legislation (SB-233).

Generative AI, or GenAI, has rapidly shifted from a mere discussion point to a pivotal tool in business innovation, offering unprecedented efficiency and smart solutions. Ilya Mokin, head of R&D at Symfa, shares insights into integrating a ChatGPT bot within their in-house ERP system, highlighting the potential and challenges of custom on-demand reports and analytics.

The advent of generative AI is not just a futuristic vision but a present reality transforming how businesses communicate with customers. This cutting-edge technology, underpinned by large language models (LLMs) like GPT-4, BERT, ELECTRA, and RoBERTa, is setting new standards for customer interaction and service delivery. It enables systems that not only manage communications but also predict and adapt to customer needs with unprecedented personalization and efficiency.