Three ways insurers can transform the claims journey

Customers typically enter the claims process at one of the most stressful points in their lives, and the industry’s traditional approach has often added friction rather than relief. Poor communication, unclear next steps and manual workflows all heighten anxiety, resulting in dissatisfaction and, ultimately, churn.

Three ways insurers can transform the claims journey

November 25, 2025

Customers typically enter the claims process at one of the most stressful points in their lives, and the industry’s traditional approach has often added...

Over three quarters of insurance execs view increasing technology spend as key priority

November 25, 2025

Insurance investment stats in 2025: 120 insurance leaders across carriers, agencies and tech firms were surveyed on 2025 priorities 78% of respondents expected to...

Eleos Life has announced the launch of its new AI voice agent, designed to offer instant, around-the-clock assistance to customers without the frustration of wait times.

Eleos Life launches AI voice agent for 24/7 customer support

November 24, 2025

Eleos Life has announced the launch of its new AI voice agent, designed to offer instant, around-the-clock assistance to customers without the frustration of...

Pro Global, a leading advisor in the specialist insurance sector, has launched its own Solicitors Regulation Authority (SRA) registered law firm, to manage complex claims litigation.

Pro Global reveals Pro Legal to streamline complex claims

November 24, 2025

Pro Global, a leading advisor in the specialist insurance sector, has launched its own Solicitors Regulation Authority (SRA) registered law firm, to manage complex...

Cigna Healthcare, the American multinational managed healthcare and insurance company, has launched Clearity, a copay-only health plan designed to remove deductibles and coinsurance while showing members exactly what they owe before booking a visit.

Cigna unveils AI-powered health platform

November 24, 2025

Cigna Healthcare, the American multinational managed healthcare and insurance company, has launched Clearity, a copay-only health plan designed to remove deductibles and coinsurance while...

Neutrinos, a leading provider of AI-powered automation technology for insurers, has been selected by Mutakamela Insurance Company, a subsidiary of Abu Dhabi National Insurance Company (ADNIC), to develop a new digital platform for SME Health and Motor insurance services.

Mutakamela Insurance selects Neutrinos to power digital platform

November 24, 2025

Neutrinos, a leading provider of AI-powered automation technology for insurers, has been selected by Mutakamela Insurance Company, a subsidiary of Abu Dhabi National Insurance...

InsurTech startup Pibit AI, which builds AI-powered underwriting technology for insurers, has secured $7m in fresh funding as it looks to accelerate development of its platform and expand its team.

Pibit AI raises $7m to boost insurance platform

November 21, 2025

InsurTech startup Pibit AI, which builds AI-powered underwriting technology for insurers, has secured $7m in fresh funding as it looks to accelerate development of...

HawkSoft, a long-standing provider of agency management systems for insurance professionals, has formed a strategic partnership with Liberate, an AI automation firm dedicated to building voice-driven tools specifically for the insurance sector.

HawkSoft and Liberate bring Voice AI to insurance agencies

November 21, 2025

HawkSoft, a long-standing provider of agency management systems for insurance professionals, has formed a strategic partnership with Liberate, an AI automation firm dedicated to...

Staysure, a leading travel insurance provider, has officially launched its suite of tailored travel insurance products in the Republic of Ireland, marking the company’s first major expansion beyond the UK.

Staysure brings trusted travel insurance to Irish market

November 21, 2025

Staysure, a leading travel insurance provider, has officially launched its suite of tailored travel insurance products in the Republic of Ireland, marking the company’s...

openIDL, an initiative of the Linux Foundation, dedicated to modernising and standardising insurance data across the global market, has launched the industry’s first free and open production-ready insurance data standard.

openIDL unveils first open insurance data standard

November 21, 2025

openIDL, an initiative of the Linux Foundation, dedicated to modernising and standardising insurance data across the global market, has launched the industry’s first free...