Life/Health Insurance

Equisoft, a leading global digital solutions provider, has announced an ISV Built On partnership with Databricks, the data and AI company, to deliver a new integrated analytics platform for life insurance carriers.

Equisoft partners with Databricks to boost life insurance AI

Equisoft, a leading global digital solutions provider, has announced an ISV Built On partnership with Databricks, the data and AI company, to deliver a...
Insurance in 2025 is a performance of precision, agility, and empathy. Behind the customer-facing apps, slick interfaces, and instant quotes lies a backstage operation that is finally being unshackled from decades of legacy systems. While buzzwords are plentiful, real technology is driving this shift, and FinTech Global sat down with a host of industry experts to reveal the innovations that are underpinning success today.

The tech underpinning successful insurance operations in 2025

Insurance in 2025 is a performance of precision, agility, and empathy. Behind the customer-facing apps, slick interfaces, and instant quotes lies a backstage operation...
AI is reshaping Pharmacy Benefit Manager (PBM) workflows from prior authorisation to medication adherence, helping organisations cut costs, speed up therapy starts, and improve member outcomes. As PBMs face rising administrative pressures and growing demands for digital-first engagement, automation platforms such as Ushur’s Customer Experience Automation™ solution are emerging as critical tools to modernise high-volume processes, strengthen compliance, and deliver more transparent, proactive communication across the pharmacy ecosystem.

How AI is reshaping PBM workflows

AI is reshaping Pharmacy Benefit Manager (PBM) workflows from prior authorisation to medication adherence, helping organisations cut costs, speed up therapy starts, and improve...
It was a cold, crisp day on a snow-covered Swiss mountain. Peter Ohnemus was hiking uphill on skis, the chill in the air and the crunch of snow underfoot sharpening his thoughts. As he paused to catch his breath, he began wondering how we can measure the positive impact of exercise on his health. 

The ski trip that launched a digital health revolution

It was a cold, crisp day on a snow-covered Swiss mountain. Peter Ohnemus was hiking uphill on skis, the chill in the air and...
AXA Global Healthcare, a leading international private medical insurance provider, has announced a strategic collaboration with Old Mutual General Insurance Kenya, and Executive Healthcare Solutions (EHS), to strengthen its presence in the African international private medical insurance (IPMI) market.

AXA and Old Mutual Kenya expand health cover in Africa

AXA Global Healthcare, a leading international private medical insurance provider, has announced a strategic collaboration with Old Mutual General Insurance Kenya, and Executive Healthcare...
Hexure, the leader in digital sales solutions for the insurance and financial services industry, has announced significant upgrades to its unified platform, strengthening its capabilities for life insurance carriers and distributors.

Hexure boosts life insurance platform with AI tools

Hexure, the leader in digital sales solutions for the insurance and financial services industry, has announced significant upgrades to its unified platform, strengthening its...
Techficient, a leading FinTech company specialising in AI-driven insurance solutions, has unveiled enhancements to its Dynamic platform, as it looks to redefine efficiency and accuracy in life insurance quoting and submission.

Techficient enhances Dynamic platform for smarter insurance quoting

Techficient, a leading FinTech company specialising in AI-driven insurance solutions, has unveiled enhancements to its Dynamic platform, as it looks to redefine efficiency and...
Obesity’s economic impact is reaching unsustainable levels, with the McKinsey Health Institute projecting a $2.67tn GDP loss by 2050. Insurers, providers, and self-insured employers are seeing costs soar from chronic conditions linked to a high BMI. Modest weight loss is helping firms trim the fat on their outgoings, so the key challenge is scaling and sustaining this behavioural change.

Unlocking lower healthcare costs with dacadoo

Obesity’s economic impact is reaching unsustainable levels, with the McKinsey Health Institute projecting a $2.67tn GDP loss by 2050. Insurers, providers, and self-insured employers...
For decades, healthcare and insurance contact centres have struggled to balance operational efficiency with genuine empathy. Customers want quick, accurate answers about their care, coverage or claims — but legacy manual workflows often make that difficult — and AI is here to change that, according to Ushur.

How AI transforms healthcare and insurance contact centres

For decades, healthcare and insurance contact centres have struggled to balance operational efficiency with genuine empathy. Customers want quick, accurate answers about their care,...
For decades, provider support in health plans has relied on call centres to handle benefit verifications, claim checks, and credentialing updates. While necessary, these interactions are repetitive, slow, and costly. Benefits verification alone can account for 60–70% of calls, highlighting the inefficiency of traditional provider support models.

How Ushur is modernising healthcare support operations

For decades, provider support in health plans has relied on call centres to handle benefit verifications, claim checks, and credentialing updates. While necessary, these...
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Why underwriting workbenches are transforming insurance

Why underwriting workbenches are transforming insurance

For decades, the underwriting process has been slowed by labour-intensive tasks, disjointed systems, and repetitive manual work. Traditional methods often require underwriters to gather information...
Onics, a Danish smart-home technology firm with a significant presence in the Nordic insurance market, is expanding into the UK as it seeks to help home insurers curb losses.

Onics launches IoT solutions for UK home insurers

Onics, a Danish smart-home technology firm with a significant presence in the Nordic insurance market, is expanding into the UK as it seeks to...
Intersys, a UK-based technology, has launched a new AI in the Workplace Governance Policy Template designed to help insurers, MGAs, brokers and market service providers manage risks in relation to AI adoption.

Intersys releases AI risk policy for insurance sector

Intersys, a UK-based technology, has launched a new AI in the Workplace Governance Policy Template designed to help insurers, MGAs, brokers and market service...
Tide, the UK’s leading business management platform supporting more than 14% of UK small and medium-sized businesses, has introduced a new insurance service for SMBs.

Tide unveils new insurance service for small businesses

Tide, the UK’s leading business management platform supporting more than 14% of UK small and medium-sized businesses, has introduced a new insurance service for...
Customers typically enter the claims process at one of the most stressful points in their lives, and the industry’s traditional approach has often added friction rather than relief. Poor communication, unclear next steps and manual workflows all heighten anxiety, resulting in dissatisfaction and, ultimately, churn.

Three ways insurers can transform the claims journey

Customers typically enter the claims process at one of the most stressful points in their lives, and the industry’s traditional approach has often added...
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