InsurTech

Acrisure, a global FinTech leader providing intelligence-driven financial services and solutions, has announced the appointment of Benjamin Funk as its new chief technology and chief AI officer.

Acrisure hires Benjamin Funk to lead AI and tech strategy

Acrisure, a global FinTech leader providing intelligence-driven financial services and solutions, has announced the appointment of Benjamin Funk as its new chief technology and...
Specialty Program Group (SPG), a leading insurance specialty and wholesale brokerage, has partnered with Vertafore, a top provider of InsurTech solutions, to enhance digital experiences for its retail agencies and improve operational efficiency across its partner network.

SPG partners with Vertafore to modernise agency workflows

Specialty Program Group (SPG), a leading insurance specialty and wholesale brokerage, has partnered with Vertafore, a top provider of InsurTech solutions, to enhance digital experiences...
Unitary, an AI automation firm, has launched its Virtual Agents for Insurance to help insurers streamline workflows, reduce costs, and accelerate automation without system overhauls.

Unitary launches AI Virtual Agents for insurance automation

Unitary, an AI automation firm, has launched its Virtual Agents for Insurance to help insurers streamline workflows, reduce costs, and accelerate automation without system...
For decades, provider support in health plans has relied on call centres to handle benefit verifications, claim checks, and credentialing updates. While necessary, these interactions are repetitive, slow, and costly. Benefits verification alone can account for 60–70% of calls, highlighting the inefficiency of traditional provider support models.

How Ushur is modernising healthcare support operations

For decades, provider support in health plans has relied on call centres to handle benefit verifications, claim checks, and credentialing updates. While necessary, these...
Insurance compliance teams have long relied on rules-based monitoring as the cornerstone of anti-money laundering (AML) programmes. Fixed thresholds and predefined alerts offer simplicity and auditability, but as financial crime becomes more complex, this approach is increasingly insufficient, according to SymphonyAI. 

How can insurance firms stop financial crime effectively?

Insurance compliance teams have long relied on rules-based monitoring as the cornerstone of anti-money laundering (AML) programmes. Fixed thresholds and predefined alerts offer simplicity...
Akur8, a next-generation insurance pricing and reserving solution, has been selected by Branch, an innovative insurance company leveraging data, technology, and automation, to transform its actuarial workflows.

Akur8 selected by Branch to modernise actuarial pricing

Akur8, a next-generation insurance pricing and reserving solution, has been selected by Branch, an innovative insurance company leveraging data, technology, and automation, to transform...
dacadoo, a digital health engagement company, has partnered with Specialist Direct, a digital health solutions subsidiary of Swisstec, to provide a holistic health experience that supports users from initial recovery through sustained wellbeing.

dacadoo and Specialist Direct partner to transform digital health

dacadoo, a digital health engagement company, has partnered with Specialist Direct, a digital health solutions subsidiary of Swisstec, to provide a holistic health experience...
ZestyAI, a leading provider of AI-driven property risk analytics, has announced a partnership with Brava Roof Tile, a provider of premium synthetic roofing solutions, to validate the performance of its roofing systems in real-world storm conditions.

ZestyAI brings data-driven roof analytics to Brava Roof Tile

ZestyAI, a leading provider of AI-driven property risk analytics, has announced a partnership with Brava Roof Tile, a provider of premium synthetic roofing solutions,...
Pyq AI, a Y Combinator-backed workflow automation company, has launched Mulligan, an end-to-end AI automation platform designed for commercial insurance brokers.

Pyq AI unveils Mulligan to streamline broker workflows

Pyq AI, a Y Combinator-backed workflow automation company, has launched Mulligan, an end-to-end AI automation platform designed for commercial insurance brokers. The firm, which...

Breaking through the efficiency plateau: How insurers can unlock the next wave of productivity...

Over the past decade, insurers have poured money and effort into digital. Core policy systems have been upgraded, portals rolled out, mobile apps launched....

News Stories

Many customers are familiar with the frustration of contacting a bank or insurer, only to be met with automated systems that fail to understand their needs. Long wait times and generic responses often add to the problem, rather than resolving it.

How AI is transforming call centres in banking and insurance

Many customers are familiar with the frustration of contacting a bank or insurer, only to be met with automated systems that fail to understand...
UK home insurers are expected to post a Net Combined Ratio of 103% in 2026, returning to loss-making territory as rising costs and competitive pressures weigh on profitability.

UK home insurers set for losses again in 2026

UK home insurers are expected to post a Net Combined Ratio of 103% in 2026, returning to loss-making territory as rising costs and competitive...
Zocks, an AI assistant for financial advisors, is expanding into the life insurance market with automation tools designed to streamline documentation, underwriting and client management.

Zocks brings AI assistant to life insurance workflows

Zocks, an AI assistant for financial advisors, is expanding into the life insurance market with automation tools designed to streamline documentation, underwriting and client...
HSB, part of Munich Re, has launched a new AI liability insurance product designed to protect small and medium-sized businesses from risks associated with artificial intelligence use.

HSB launches AI liability cover for SMEs

HSB, part of Munich Re, has launched a new AI liability insurance product designed to protect small and medium-sized businesses from risks associated with...
Sapiens, a global insurance software provider, has been selected by UK financial services group Just to deliver a full life and pensions platform aimed at improving scalability, integration and speed to market.

Just selects Sapiens platform for UK retirement push

Sapiens, a global insurance software provider, has been selected by UK financial services group Just to deliver a full life and pensions platform aimed...
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