InsurTech

Many customers are familiar with the frustration of contacting a bank or insurer, only to be met with automated systems that fail to understand their needs. Long wait times and generic responses often add to the problem, rather than resolving it.

How AI is transforming call centres in banking and insurance

Many customers are familiar with the frustration of contacting a bank or insurer, only to be met with automated systems that fail to understand...
UK home insurers are expected to post a Net Combined Ratio of 103% in 2026, returning to loss-making territory as rising costs and competitive pressures weigh on profitability.

UK home insurers set for losses again in 2026

UK home insurers are expected to post a Net Combined Ratio of 103% in 2026, returning to loss-making territory as rising costs and competitive...
Zocks, an AI assistant for financial advisors, is expanding into the life insurance market with automation tools designed to streamline documentation, underwriting and client management.

Zocks brings AI assistant to life insurance workflows

Zocks, an AI assistant for financial advisors, is expanding into the life insurance market with automation tools designed to streamline documentation, underwriting and client...
HSB, part of Munich Re, has launched a new AI liability insurance product designed to protect small and medium-sized businesses from risks associated with artificial intelligence use.

HSB launches AI liability cover for SMEs

HSB, part of Munich Re, has launched a new AI liability insurance product designed to protect small and medium-sized businesses from risks associated with...
Sapiens, a global insurance software provider, has been selected by UK financial services group Just to deliver a full life and pensions platform aimed at improving scalability, integration and speed to market.

Just selects Sapiens platform for UK retirement push

Sapiens, a global insurance software provider, has been selected by UK financial services group Just to deliver a full life and pensions platform aimed...

GLASS PRISM: the AI tool redefining insurance investment strategy

Ortec Finance has unveiled GLASS PRISM, a next-generation strategic asset allocation (SAA) optimisation tool designed specifically for insurance asset managers. Built on what the firm...
The financial services sector is undergoing a period of rapid change as digital-first providers reshape how customers access and engage with products. Faster onboarding, transparent pricing, and personalised experiences are becoming standard expectations, placing increasing pressure on traditional banks and insurers to adapt.

Can bancassurance remain relevant in a digital-first financial landscape?

The financial services sector is undergoing a period of rapid change as digital-first providers reshape how customers access and engage with products. Faster onboarding,...
Pikl, an InsurTech focused on insurance-enabled business models, is scaling its flexible cancellation solution designed to help short-term rental platforms offer booking flexibility while protecting revenue.

Pikl builds insurance-led model for rental flexibility

Pikl, an InsurTech focused on insurance-enabled business models, is scaling its flexible cancellation solution designed to help short-term rental platforms offer booking flexibility while...
QBE, a global insurer, has partnered with Aurora to launch a fully automated lead algorithmic underwriting capability for complex specialty risks, now live within its Yacht Protection & Indemnity product.

QBE AND Aurora roll out end-to-end algorithmic underwriting

QBE, a global insurer, has partnered with Aurora to launch a fully automated lead algorithmic underwriting capability for complex specialty risks, now live within...
Lloyd’s, the global insurance marketplace, has selected 12 companies for Cohort 16 of the Lloyd’s Lab Accelerator following its latest Pitch Day, marking the start of a ten-week programme focused on innovation across underwriting, risk and operations.

Lloyd’s Lab selects 12 firms for Cohort 16 Accelerator

Lloyd’s, the global insurance marketplace, has selected 12 companies for Cohort 16 of the Lloyd’s Lab Accelerator following its latest Pitch Day, marking the...
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News Stories

Canadian auto lenders are facing mounting pressure as funding costs fluctuate, competition intensifies, and borrowers become increasingly sensitive to interest rates. At the same time, dealers expect rapid decisions and competitive offers at the point of sale.

Why Canadian auto lenders are rethinking pricing strategies

Canadian auto lenders are facing mounting pressure as funding costs fluctuate, competition intensifies, and borrowers become increasingly sensitive to interest rates. At the same...
Mortgage lenders face growing pressure to deliver faster and more personalised customer experiences. Rising borrower expectations, broker-led distribution models, and the need to modernise legacy systems are forcing lenders to rethink how lending journeys are designed.

Why personalisation is becoming essential in mortgage lending

Mortgage lenders face growing pressure to deliver faster and more personalised customer experiences. Rising borrower expectations, broker-led distribution models, and the need to modernise...
InsurTech Eleos Life has secured $3m in capital from Mercurius Media Capital (MMC), a US-based media-for-equity venture fund, to accelerate brand awareness and customer acquisition across the United States.

Eleos Life raises $3m from Mercurius Media Capital

InsurTech Eleos Life has secured $3m in capital from Mercurius Media Capital (MMC), a US-based media-for-equity venture fund, to accelerate brand awareness and customer...
DXC Technology has launched a new suite of Assure Smart Apps designed to help insurers accelerate AI-driven transformation and modernise operations without large-scale system overhauls.

DXC introduces AI-driven apps to accelerate insurer transformation

DXC Technology has launched a new suite of Assure Smart Apps designed to help insurers accelerate AI-driven transformation and modernise operations without large-scale system...
European InsurTech Neat has entered a strategic partnership with Visa to enhance the insurance and medical assistance services embedded within Visa cards.

Visa teams with Neat to upgrade cardholder insurance services

European InsurTech Neat has entered a strategic partnership with Visa to enhance the insurance and medical assistance services embedded within Visa cards. The collaboration will...
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