Sector Updates

Pro Global, a trusted advisor for the specialist insurance sector, has announced a significant enhancement of its Digital Services capabilities.

Pro Global enhances digital services with Propel Automation integration for re/insurers

Pro Global, a trusted advisor for the specialist insurance sector, has announced a significant enhancement of its Digital Services capabilities.
CLARA Analytics, a leading provider of artificial intelligence (AI) technology for insurance claims optimisation, has added a finance veteran to its leadership team as its new Chief Financial Officer (CFO).

CLARA Analytics appoints finance veteran as its new CFO

CLARA Analytics, a leading provider of artificial intelligence (AI) technology for insurance claims optimisation, has added a finance veteran to its leadership team as its new Chief Financial Officer (CFO).
Customer retention is a critical focus for life and health insurers, who must now navigate an evolving market landscape characterised by increasing customer expectations. Providing personalised experiences, streamlining claims processes, and implementing wellness programmes are all essential strategies that insurers can leverage to enhance customer engagement, reduce churn, and foster long-term loyalty. Digital health engagement platform dacadoo offers up some ideas as to how life and health insurers can retain their customers.

How to retain life and health insurance customers

Customer retention is a critical focus for life and health insurers, who must now navigate an evolving market landscape characterised by increasing customer expectations. Providing personalised experiences, streamlining claims processes, and implementing wellness programmes are all essential strategies that insurers can leverage to enhance customer engagement, reduce churn, and foster long-term loyalty. Digital health engagement platform dacadoo offers up some ideas as to how life and health insurers can retain their customers.
Marsh, a leading global insurance broker and risk advisor, has unveiled significant leadership appointments within its global placement practice.

Marsh bolsters global placement practice with swathe of new hires

Marsh, a leading global insurance broker and risk advisor, has unveiled significant leadership appointments within its global placement practice.
Chubb, a leading global insurance provider, has announced two key appointments in its Latin American leadership team to drive growth and enhance client service across Latin America’s rapidly developing markets.

Insurance giant Chubb strengthens Latin America team with new leadership roles

Chubb, a leading global insurance provider, has announced two key appointments in its Latin American leadership team to drive growth and enhance client service across Latin America’s rapidly developing markets.
Accelerant, a private equity-backed unicorn focusing on the specialty insurance market, has launched a new digital platform to drive superior underwriting results. 

Accelerant unveils AI-powered platform to drive underwriting results

Accelerant, a private equity-backed unicorn focusing on the specialty insurance market, has launched a new digital platform to drive superior underwriting results. 
Previsico expands AI flood forecasting to Ireland, enhancing insurer resilience to climate change

Previsico expands AI flood forecasting to Ireland, enhancing insurer resilience to climate change

Previsico has unveiled its innovative live flood forecasting service in the Republic of Ireland.
Root Inc refinances $200m term loan facility with BlackRock to boost financial flexibility

Root Inc refinances $200m term loan facility with BlackRock to boost financial flexibility

Root, the Columbus, Ohio-based parent company of Root Insurance Company, has announced a successful refinancing of its term loan facility. The capital was supplied by...
Regal, a leading provider of AI-powered contact centre software, has successfully secured $40m in funding to accelerate the development and deployment of its innovative AI Phone Agent technology.

Regal raises $40m to revolutionise customer experience with AI Phone Agents

Regal, a leading provider of AI-powered contact centre software, has successfully secured $40m in funding to accelerate the development and deployment of its innovative AI Phone Agent technology.
WTW, a leading global advisory, broking and solutions company, has launched a new product designed to address the long-standing challenges within the insurance industry, particularly the costly and infrequent analyses required for financial reporting.

WTW’s ResQ Machine-led Reserving technology promises efficiency for insurers and reinsurers

WTW, a leading global advisory, broking and solutions company, has launched a new product designed to address the long-standing challenges within the insurance industry, particularly the costly and infrequent analyses required for financial reporting.

News Stories

Duck Creek Technologies, a global provider of intelligent solutions for property and casualty (P&C) and general insurance, has announced the opening of a second Centre of Excellence (CoE) in Warsaw, Poland.

Duck Creek Technologies expands with new centre of excellence in Poland

Duck Creek Technologies, a global provider of intelligent solutions for property and casualty (P&C) and general insurance, has announced the opening of a second Centre of Excellence (CoE) in Warsaw, Poland.
Reinsurance Group of America, a global leader in life and health reinsurance, has announced that its subsidiary, Ruby Re, has raised a total of $480m following a successful second capital round.

Life reinsurer Ruby Re secures $480m in funding

Reinsurance Group of America, a global leader in life and health reinsurance, has announced that its subsidiary, Ruby Re, has raised a total of $480m following a successful second capital round.
MAPTYCS, a provider of advanced analytics solutions for the insurance industry, has announced the appointment of Daniel Grimwood-Bird as chief revenue officer.

MAPTYCS appoints Daniel Grimwood-Bird as chief revenue officer to lead European expansion

MAPTYCS, a provider of advanced analytics solutions for the insurance industry, has announced the appointment of Daniel Grimwood-Bird as chief revenue officer.
Incorporating essential services into insurance apps is crucial for boosting customer engagement and enhancing the overall user experience. Hosting a recent webinar, Manal Hoyer, Chief Operating Officer at dacadoo, sat down with Marleydy Arias Sarmiento, Digital Experience and Marketing Transformation Manager at Seguros Bolivar, to discuss how insurers can integrate comprehensive services into insurance apps to create seamless, value-added experiences.

How to integrate comprehensive services into insurance apps

Incorporating essential services into insurance apps is crucial for boosting customer engagement and enhancing the overall user experience. Hosting a recent webinar, Manal Hoyer, Chief Operating Officer at dacadoo, sat down with Marleydy Arias Sarmiento, Digital Experience and Marketing Transformation Manager at Seguros Bolivar, to discuss how insurers can integrate comprehensive services into insurance apps to create seamless, value-added experiences.
Insurity has partnered with ICEYE to integrate real-time catastrophe insights into its platform, enhancing P&C insurers’ ability to respond faster and more effectively to disasters.

Insurity partners with ICEYE to deliver real-time catastrophe insights to P&C insurance customers

Insurity has partnered with ICEYE to integrate real-time catastrophe insights into its platform, enhancing P&C insurers’ ability to respond faster and more effectively to disasters.

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