Sector Updates

MoneyHero Group has announced the launch of Project Odyssey, a company-wide artificial intelligence (AI) initiative aimed at accelerating growth and improving margins through automation and conversational technology.

MoneyHero rolls out Project Odyssey for AI transformation

MoneyHero Group has announced the launch of Project Odyssey, a company-wide artificial intelligence (AI) initiative aimed at accelerating growth and improving margins through automation...

Turning AI promise into business performance

Artificial intelligence (AI) has moved from hype to boardroom priority in financial services and insurance, but the challenge now lies in translating potential into...
The insurance sector is grappling with a rapidly changing environment, driven by technological advancements, shifting customer expectations, and economic pressures. Amid this dynamic maelstrom, achieving sustainable profitability has become more important than ever, according to Earnix.

How insurers can secure sustainable profitability in 2025

The insurance sector is grappling with a rapidly changing environment, driven by technological advancements, shifting customer expectations, and economic pressures. Amid this dynamic maelstrom,...
OpenDialog, an AI Agent platform transforming customer journeys across the insurance industry, has launched Rhea, an AI-powered re-engagement agent designed to help insurers recover customers who abandon their quote process before completion.

OpenDialog unveils Rhea to boost insurer conversions

OpenDialog, an AI Agent platform transforming customer journeys across the insurance industry, has launched Rhea, an AI-powered re-engagement agent designed to help insurers recover...
Majesco, a leading provider of cloud-native, AI-driven software for the insurance industry, has launched the MGA Model Office, a pre-configured system within its P&C CoreConnect platform designed to transform how managing general agents (MGAs) operate.

Majesco launches MGA Model Office to streamline underwriting

Majesco, a leading provider of cloud-native, AI-driven software for the insurance industry, has launched the MGA Model Office, a pre-configured system within its P&C...
A single claim used to take an hour to process. Now it takes four minutes. In a quiet corner of the office, the hum of computers has replaced the shuffle of papers, and the decisions once made by teams are executed by an AI agent with surgical precision.

How Majesco cuts insurance claims from an hour to four minutes

A single claim used to take an hour to process. Now it takes four minutes. In a quiet corner of the office, the hum...
When generic AI isn’t enough: why insurance needs its own brain

When generic AI isn’t enough: why insurance needs its own brain

Insurance companies may be eager to adopt generative AI capabilities, but generic models often fail to grasp the industry’s complexities
Bajaj Life, one of India’s leading private life insurers, has unveiled its upgraded and enhanced customer app, the Bajaj Life Insurance App, designed to simplify policy management and improve user engagement.

Bajaj Life unveils enhanced app for life goals tracking

Bajaj Life, one of India’s leading private life insurers, has unveiled its upgraded and enhanced customer app, the Bajaj Life Insurance App, designed to...
QuickFacts, a leading digital insurance platform for brokers, and BOXX Insurance, a specialist cyber insurer focused on prevention-first solutions, have joined forces to enhance cyber coverage access for brokers.

QuickFacts partners with BOXX to expand broker cyber solutions

QuickFacts, a leading digital insurance platform for brokers, and BOXX Insurance, a specialist cyber insurer focused on prevention-first solutions, have joined forces to enhance...
WTW, a global professional services firm specialising in advisory, broking, and risk management, today announced the launch of Captive Fit, a new analytical and strategic service, as the captive insurance market continues to see significant growth.

Captive Fit by WTW enhances insurance programme efficiency

WTW, a global professional services firm specialising in advisory, broking, and risk management, today announced the launch of Captive Fit, a new analytical and...
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Latest Analysis

News Stories

The headlines arrive faster than anyone can process them. Missile strikes. Warnings of retaliation. Oil markets jolt as tensions rise around the Strait of Hormuz. Governments scramble to evacuate citizens. Across television studios and diplomatic corridors, the same uneasy question returns: when will this conflict stop?

What the US-Iran conflict reveals about global insurance risk

The headlines arrive faster than anyone can process them. Missile strikes. Warnings of retaliation. Oil markets jolt as tensions rise around the Strait of...
Many customers are familiar with the frustration of contacting a bank or insurer, only to be met with automated systems that fail to understand their needs. Long wait times and generic responses often add to the problem, rather than resolving it.

How AI is transforming call centres in banking and insurance

Many customers are familiar with the frustration of contacting a bank or insurer, only to be met with automated systems that fail to understand...
UK home insurers are expected to post a Net Combined Ratio of 103% in 2026, returning to loss-making territory as rising costs and competitive pressures weigh on profitability.

UK home insurers set for losses again in 2026

UK home insurers are expected to post a Net Combined Ratio of 103% in 2026, returning to loss-making territory as rising costs and competitive...
Zocks, an AI assistant for financial advisors, is expanding into the life insurance market with automation tools designed to streamline documentation, underwriting and client management.

Zocks brings AI assistant to life insurance workflows

Zocks, an AI assistant for financial advisors, is expanding into the life insurance market with automation tools designed to streamline documentation, underwriting and client...
HSB, part of Munich Re, has launched a new AI liability insurance product designed to protect small and medium-sized businesses from risks associated with artificial intelligence use.

HSB launches AI liability cover for SMEs

HSB, part of Munich Re, has launched a new AI liability insurance product designed to protect small and medium-sized businesses from risks associated with...
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