How AI is transforming call centres in banking and insurance
Many customers are familiar with the frustration of contacting a bank or insurer, only to be met with automated systems that fail to understand...
UK home insurers set for losses again in 2026
UK home insurers are expected to post a Net Combined Ratio of 103% in 2026, returning to loss-making territory as rising costs and competitive...
Zocks brings AI assistant to life insurance workflows
Zocks, an AI assistant for financial advisors, is expanding into the life insurance market with automation tools designed to streamline documentation, underwriting and client...
HSB launches AI liability cover for SMEs
HSB, part of Munich Re, has launched a new AI liability insurance product designed to protect small and medium-sized businesses from risks associated with...
Just selects Sapiens platform for UK retirement push
Sapiens, a global insurance software provider, has been selected by UK financial services group Just to deliver a full life and pensions platform aimed...
GLASS PRISM: the AI tool redefining insurance investment strategy
Ortec Finance has unveiled GLASS PRISM, a next-generation strategic asset allocation (SAA) optimisation tool designed specifically for insurance asset managers.
Built on what the firm...
Can bancassurance remain relevant in a digital-first financial landscape?
The financial services sector is undergoing a period of rapid change as digital-first providers reshape how customers access and engage with products. Faster onboarding,...
Pikl builds insurance-led model for rental flexibility
Pikl, an InsurTech focused on insurance-enabled business models, is scaling its flexible cancellation solution designed to help short-term rental platforms offer booking flexibility while...
QBE AND Aurora roll out end-to-end algorithmic underwriting
QBE, a global insurer, has partnered with Aurora to launch a fully automated lead algorithmic underwriting capability for complex specialty risks, now live within...
Lloyd’s Lab selects 12 firms for Cohort 16 Accelerator
Lloyd’s, the global insurance marketplace, has selected 12 companies for Cohort 16 of the Lloyd’s Lab Accelerator following its latest Pitch Day, marking the...














