Sector Updates

Experian, a global leader in data and technology, has introduced a new feature to its Insurance Marketplace.

Experian launches new Ongoing Rate Monitoring feature for auto insurance savings

Experian, a global leader in data and technology, has introduced a new feature to its Insurance Marketplace.
Amwins International Underwriting, the London-based underwriting arm of global speciality distributor Amwins, has announced the appointment of Keith Trivitt as underwriting director for its cross-class portfolio solution.

Amwins International Underwriting appoints Keith Trivitt as underwriting director for Amplify

Amwins International Underwriting, the London-based underwriting arm of global speciality distributor Amwins, has announced the appointment of Keith Trivitt as underwriting director for its cross-class portfolio solution.
Otto, an AI-powered startup focused on business travel, has raised $6m in a seed funding round.

AI travel assistant startup Otto secures $6m seed round led by Madrona Ventures

Otto, an AI-powered startup focused on business travel, has raised $6m in a seed funding round.
Maximising retention and safety in insurance with service-oriented strategies

Maximising retention and safety in insurance with service-oriented strategies

The insurance sector is witnessing a paradigm shift as carriers move beyond conventional loss control surveys to embrace service-oriented strategies. This evolution is fueled...
In today’s rapidly changing insurance sector, the focus on managing the human side of risk has never been more important. Insurance now extends beyond policies and claims—it is about fostering a culture of safety, building long-term trust, and enhancing collaboration between insurers and their clients. A well-structured service plan that tackles these human elements can create significant benefits for both insurers and insureds, leading to a win-win scenario.

The role of risk service plans in insurance

In today’s rapidly changing insurance sector, the focus on managing the human side of risk has never been more important. Insurance now extends beyond policies and claims—it is about fostering a culture of safety, building long-term trust, and enhancing collaboration between insurers and their clients. A well-structured service plan that tackles these human elements can create significant benefits for both insurers and insureds, leading to a win-win scenario.
In clinical trials, where innovation often hinges on participant involvement, many studies are facing challenges in attracting and retaining enough participants. One key factor behind this difficulty is the trial's communication process. The traditional methods often leave patients frustrated, causing dropout rates to soar. However, a shift is underway, driven by artificial intelligence (AI) and automation, as customer experience automation company Ushur explains.

How AI is transforming clinical trial communication

In clinical trials, where innovation often hinges on participant involvement, many studies are facing challenges in attracting and retaining enough participants. One key factor behind this difficulty is the trial's communication process. The traditional methods often leave patients frustrated, causing dropout rates to soar. However, a shift is underway, driven by artificial intelligence (AI) and automation, as customer experience automation company Ushur explains.
IAT Insurance Group, a specialty property and casualty insurance carrier, has chosen CLARA Analytics, a leading AI-based claims solutions provider, to implement its Claims Document Intelligence Pro (Claims DocIntel Pro) platform.

IAT Insurance Group selects CLARA Analytics’ AI platform to streamline claims operations

IAT Insurance Group, a specialty property and casualty insurance carrier, has chosen CLARA Analytics, a leading AI-based claims solutions provider, to implement its Claims Document Intelligence Pro (Claims DocIntel Pro) platform.
Active insurance provider Coalition, which focuses on cyber insurance and risk management, has appointed Fiona McMartin as an associate underwriter in its London office.

Coalition strengthens UK cyber insurance team with latest appointment

Active insurance provider Coalition, which focuses on cyber insurance and risk management, has appointed Fiona McMartin as an associate underwriter in its London office.
CRC Group, a leading North American wholesale specialty insurance distributor, has announced the addition of three new professionals to its team as part of its strategic expansion.

CRC Group expands team with key appointments

CRC Group, a leading North American wholesale specialty insurance distributor, has announced the addition of three new professionals to its team as part of its strategic expansion.
EventPipe has partnered with embedded InsurTech Protecht to launch a game-changing solution designed to revolutionise bookings in youth and amateur sports.

EventPipe partners with Protecht to launch Booking Protection for sports events

EventPipe has partnered with embedded InsurTech Protecht to launch a game-changing solution designed to revolutionise bookings in youth and amateur sports.

News Stories

Allianz Partners USA, a leading provider of travel insurance and assistance services, has launched a redesigned Universal Claims Portal aimed at simplifying the claims process for its customers.

Allianz Partners USA unveils AI-powered Universal Claims Portal for faster claims processing

Allianz Partners USA, a leading provider of travel insurance and assistance services, has launched a redesigned Universal Claims Portal aimed at simplifying the claims process for its customers.
Fuse Fleet launches Australia's first fleet ESG reporting tool with AI

Fuse Fleet launches Australia’s first fleet ESG reporting tool with AI

Fuse Fleet, a pioneering Australian insurance provider, has introduced the nation's first ESG reporting tool tailored for fleets, leveraging advanced AI technology from data analytics firm Greater Than.
Zywave, a leading provider of SaaS InsurTech solutions for sales management and client delivery enablement, has announced a new CEO and a new CFO as part of a widespread leadership change.

Zywave unveils new CEO and CFO

Zywave, a leading provider of SaaS InsurTech solutions for sales management and client delivery enablement, has announced a new CEO and a new CFO as part of a widespread leadership change.
Akur8 and LWCC partner to revolutionize insurance pricing with advanced AI

Akur8 and LWCC partner to revolutionize insurance pricing with advanced AI

Akur8, known for its next-generation insurance pricing solutions powered by transparent machine learning, has recently teamed up with the Louisiana Workers' Compensation Corporation (LWCC).
Majesco, a leading provider of cloud-based insurance software, has announced the launch of its new AI ecosystem designed to streamline insurance workflows.

Majesco introduces AI ecosystem to streamline insurance workflows

Majesco, a leading provider of cloud-based insurance software, has announced the launch of its new AI ecosystem designed to streamline insurance workflows. The AI ecosystem,...

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