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In an era defined by technological leaps, the insurance industry faces a pivotal juncture: with the opportunity to embrace Generative AI (GenAI) to elevate the customer experience at the forefront of that. FinTech Global had the privilege to speak with Deepti Kalra, Vice President & Head of AI Products & Solutions – Insurance Analytics at EXL, to delve into the crucial facets of GenAI and its transformative potential within insurance. 

How insurance firms can incorporate GenAI to improve the customer experience

In an era defined by technological leaps, the insurance industry faces a pivotal juncture: with the opportunity to embrace Generative AI (GenAI) to elevate the customer experience at the forefront of that. FinTech Global had the privilege to speak with Deepti Kalra, Vice President & Head of AI Products & Solutions – Insurance Analytics at EXL, to delve into the crucial facets of GenAI and its transformative potential within insurance. 
CII

CII welcomes new vice presidents to strengthen global insurance outreach

The Chartered Insurance Institute (CII) has recently announced the appointment of two new Vice Presidents Enas Asiri and Suresh Nair.
Novidea

Novidea’s insurance management solution leads Pathpoint to major growth milestone

Novidea‘s groundbreaking insurance management solution has led to Pathpoint experiencing a monthly 20% compounded growth for the last 18 months.

Mulberri’s AI-driven insurance tech attracts $6.75m in Series A funding

Mulberri, an innovative AI-driven embedded business insurance platform, has recently successfully closed its Series A funding round.

5Star Life adds to Board of Directors amid plans to improve market presence

5Star Life Insurance Company (5Star Life) has added to its Board of Directors in a bid to grow its market presence.
Synpulse and Cenata unite for cutting-edge outwards reinsurance solutions

Synpulse and Cenata unite for cutting-edge outwards reinsurance solutions

Global professional services firm Synpulse has partnered with Cenata to leverage its outwards reinsurance system.
Northern Reinsurance announces new $75M committed capital raise

Northern Reinsurance announces new $75M committed capital raise

Northern Reinsurance SPC, a balance sheet reinsurer based in New York and Cayman, has successfully increased its committed capital by securing an additional $50m in funding.
INSTANDA and Farmsure's groundbreaking partnership in agricultural insurance

INSTANDA and Farmsure’s groundbreaking partnership in agricultural insurance

INSTANDA, a global frontrunner in no-code insurance platform technology, collaborates with Farmsure Underwriters Ltd, a leading name in agricultural insurance.
Ascend, a leading provider of financial operations automation software tailored for the insurance industry, has announced a strategic alliance with Embroker, that is set to revolutionise the insurance landscape.

Ascend and Embroker partner to revolutionise the insurance landscape

Ascend, a leading provider of financial operations automation software tailored for the insurance industry, has announced a strategic alliance with Embroker, that is set to revolutionise the insurance landscape.
Singapore's Singlife receives SGD $180m investment from Japanese insurer Sumitomo Life

Singapore’s Singlife receives SGD $180m investment from Japanese insurer Sumitomo Life

Singlife, a financial services company from Singapore, announced a significant capital injection today.

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