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Seguros Unimed has teamed up with dacadoo to provide digital health and wellness services to its 18 million beneficiaries and 120’000 physicians across Brazil.

In the fast-paced world of retail, securing customer loyalty requires more than just making sales—it’s about creating engaging, personalised experiences that keep shoppers coming back. With e-commerce giants and social media-driven brands constantly setting higher expectations, retailers must stay ahead by addressing customers' deeper wants and needs. From personalised shopping to advanced AI, the following strategies will help retailers retain customers and build long-term relationships.

In the fast-paced world of banking, acquiring new customers is essential for growth. dacadoo, a leader in Digital Health Engagement Platforms (DHEP), has outlined eight key strategies that combine both traditional methods and digital innovation to help banks attract and retain customers. These approaches focus on creating meaningful interactions, improving customer experiences, and building strong brand loyalty.

As H2 of 2024 is now fully upon us, the InsurTech sector is set to face new tests and set its sights on new opportunities. With regulatory tests on the horizon, and a notable shift towards digital solutions looking set to take the sector by storm, H2 looks set to be seismic for the space. 

In the ever-evolving banking landscape, customer engagement is key to building trust, loyalty, and long-term relationships. Health insurer dacadoo lists the top 10 strategies banks can implement to enhance customer engagement. From personalised experiences to predictive analytics, these strategies will help banks differentiate themselves from competitors and foster growth.

As we step into the second half of 2024, the InsurTech landscape is poised for significant advancement. Emerging technologies such as AI, machine learning, and large language models are set to revolutionise risk assessment, underwriting, and customer experiences. Meanwhile, there is a growing emphasis on ESG considerations bubbling up under the surface.

In today’s fast-paced digital era, where technology is constantly evolving, companies face the challenge of effectively engaging with their customers. Traditional methods of customer engagement, such as in-person interactions or phone calls, are no longer sufficient in meeting the expectations of modern consumers. Instead, companies must leverage digital platforms to connect with their audience in meaningful ways.

Healthcare costs continue to be a major concern across the globe, with a slight dip projected in 2024, offering a glimmer of hope. dacadoo, a digital health technology platform that puts the customer engagement at the centre of business, recently explored how digital health technology can help insurers become 'affordability champions.' 

Tradition is something to be honoured, but not at the expense of progress. In recent years insurance carriers have moved away from paper forms, and instead implemented digitalisation throughout their product. But there is more to come. In particular, the digital transformation of underwriting still remains a key headache.

Go to any FinTech event and it is instantly clear that customer engagement is a major priority for most companies. Given its significance, are insurance firms doing enough or should they be doing more?