Tag: automation

One of America's largest mortgage servicers has been facing a significant challenge. The company, which was established in the early 1990s and operates across...

Inland Empire Health Plan (IEHP) has established itself as a prominent figure in the healthcare sector, ranking among the top 10 largest Medicaid health plans in the U.S. and holding the title of the largest not-for-profit Medicare-Medicaid public health plan nationwide.

Claims represent a pivotal moment in insurance, often determining customer loyalty and future business opportunities. They not only involve the insurer and the customer...

Simplifai, a leading provider of AI-powered solutions in the insurance sector, has secured a significant investment with Idékapital leading the raise.

Intelligent Process Automation (IPA) has emerged as a game-changer in the business landscape, promising streamlined operations, cost savings, and enhanced customer experiences. However, the journey towards reaping these benefits is fraught with challenges that can derail projects and impede progress, as Simplifai explains.

Nearly one year ago, hyperexponential launched a certification programme, beginning with the "Core Model Developer Exam." The initiative has been warmly received, with certificates and badges being awarded quarterly. The enthusiasm for this achievement is visible, with many sharing their hx Renew certificates on LinkedIn, celebrating their success.

In the realm of insurance, the claims process stands as a pivotal point in shaping overall customer satisfaction. Simplifai explores this process from the handlers’ perspective to give valuable insights into how to improve it across various insurance lines and regions.

The insurance industry is undergoing a transformative shift, propelled by the integration of Artificial Intelligence (AI). As insurers grapple with increasingly complex claims and rising customer expectations, AI has emerged as a potent tool to streamline processes, enhance accuracy, and elevate customer satisfaction levels. However, amidst the plethora of AI solutions available, selecting the right option for claims management is not a simple task, as the AI automation platform Simplifai explains.

Simplifai, the secure AI automation provider, has been chosen by ERV Nordic to enhance the efficiency of their travel insurance claims handling processes.

Ushur, a leading provider of Customer Experience Automation solutions, continues to innovate with its latest major release, which includes the introduction of a key feature aimed at empowering citizen developers.