Tag: automation

Managing insurance submissions is a challenging and time-consuming aspect of the underwriting process. IntellectAI has released a new whitepaper outlining how its Magic Submission...

The healthcare industry faces unique challenges in modernising the customer experience due to stringent regulations and the complexity of safeguarding sensitive health data. With 62.8% of physicians reporting burnout, administrative burdens consuming up to 15.5 hours weekly, and member dissatisfaction on the rise, the need for innovation has never been greater. Automation is emerging as a vital solution to address these challenges, and customer experience specialists Ushur has put together a vital guide to the technology.

Key US InsurTech investment stats in H1 2024: US InsurTech market in a slump as funding dropped by 78% YoY Healthee secured the biggest...

Simplifai has partnered with Stillwater Insurance to automate its claims process, aiming to enhance customer service and operational efficiency.

The insurance sector is a dynamic market that continuously evolves due to technology, policyholder demands, and legislation. To stay competitive and provide optimal service, insurers must adapt to these changes. Comarch, a global IT business products provider, explores several trends shaping the insurance claims landscape.

Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), has announced the launch of its prebuilt AI-powered automation solution.

Aflac, a leading provider of supplemental insurance in the U.S., has announced a partnership with SKYGEN to continue improving the customer satisfaction journey.

One of America's largest mortgage servicers has been facing a significant challenge. The company, which was established in the early 1990s and operates across...

Inland Empire Health Plan (IEHP) has established itself as a prominent figure in the healthcare sector, ranking among the top 10 largest Medicaid health plans in the U.S. and holding the title of the largest not-for-profit Medicare-Medicaid public health plan nationwide.

Claims represent a pivotal moment in insurance, often determining customer loyalty and future business opportunities. They not only involve the insurer and the customer...