Tag: customer engagement
Earnix targets regulatory bottlenecks with AI tools
Earnix has introduced a new set of AI and automation capabilities aimed at helping insurers simplify regulatory filings, improve oversight of decision-making models and...
Earnix tackles fragmented AI adoption across insurance
Insurers are investing heavily in artificial intelligence, but fragmented systems and disconnected teams risk preventing the technology from delivering its full value, according to...
Connected decisioning emerges as insurers’ next AI priority
Insurers are investing heavily in cloud infrastructure, artificial intelligence (AI) and digital transformation, but many are yet to see meaningful improvements in how quickly...
Insurers must fix decision-making before investing in more tech
Insurers are expanding their digital capabilities, but many have yet to see these investments translate into more agile decision-making across their businesses.
At a recent...
Earnix pushes AI agents into insurance workflows
Earnix, the Boston-headquartered InsurTech provider specialising in pricing, underwriting and decisioning technology, has launched Agent Hub, bringing more than 25 insurance-specific AI agents and...
Why insurance personalisation is still stuck in the data gap
Insurers have invested significantly in customer data, segmentation and behavioural analytics to improve engagement. However, many still face challenges when turning those insights into...
UK companies dominated European InsurTech deals in H1 as deal activity...
Key European InsurTech investment stats in H1 2026:
European InsurTech deal activity grew 13% YoY in H1
UK companies dominated European InsurTech landscape as...
Insurance CEOs identify agentic AI as a value driver with 44%...
KPMG's Insurance CEO Outlook surveyed 110 insurance CEOs across 11 markets, all leading organisations with revenues above $500m
44% of CEOs expect agentic...
US firms continue to dominate the global InsurTech market raking in...
Key global InsurTech investment stats in Q1 2026:
US InsurTech funding grew 30% YoY in Q1
US firms raked in half of the top...
Engage People and Medibank boost health rewards
Engage People has extended its strategic partnership with Medibank, one of Australia’s largest health insurers, to enhance its digital loyalty and rewards offering.











