Tag: customer experience

Key global InsurTech investment stats in H1 2026: Global InsurTech funding grew 96% YoY in H1 US firms completed 56% of all global InsurTech...

Key views of challenges in implementing AI in insurance companies: KPMG’s Insurance CEO Outlook surveyed 110 insurance CEOs across 11 markets on the key challenges they...

Key views of percentage of budget spent on AI in insurance companies: KPMG’s Insurance CEO Outlook surveyed 110 insurance CEOs across 11 markets, all leading...

KPMG's Insurance CEO Outlook surveyed 110 insurance CEOs across 11 markets, all leading organisations with revenues above $500m 44% of CEOs expect agentic...

Key European InsurTech investment stats in 2025: European InsurTech deal activity fell by 12% YoY in 2025 UK firms dominated the European InsurTech marketplace...

Insurance investment stats in 2025: 120 insurance leaders across carriers, agencies and tech firms were surveyed on 2025 priorities 78% of respondents expected to...

As expectations for speed and convenience rise, insurance companies are under growing pressure to deliver fast, seamless service to their clients. Yet, as M-Files warns, speed without accuracy—especially when deploying generative AI—can risk customer satisfaction and ultimately harm a firm’s reputation.

74% of insurers are prioritising digital transformation and tech adoption in 2025 43 leading insurance C-level executives from across more than 10 countries...

Artificial intelligence (AI) is having a profound impact on insurance underwriting, transforming long-established processes and significantly improving insurers’ capabilities. From improving risk assessment to tailoring offers and automating administrative functions, AI is enabling a new era of agility and competitiveness in the InsurTech space, as Earnix explains.

When it comes to creating a great user experience (UX), it’s not just about making technology look good—it’s about making it feel effortless. At Ushur,...