Tag: CXA

Ushur, a leader in AI-powered Customer Experience Automation™ (CXA), has announced that Anthony Smolek has joined its executive leadership team as chief financial officer (CFO).

Ushur, a leading provider of Customer Experience Automation solutions, continues to innovate with its latest major release, which includes the introduction of a key feature aimed at empowering citizen developers.

75% of key decision-makers in the healthcare, insurance, and financial services industries are now "comfortable" incorporating AI and automation into customer-facing strategies or communications, according to research from Customer Experience Automation™ (CXA) pioneer Ushur.

The FinTech landscape has witnessed remarkable evolution over the years, with advancements in Artificial Intelligence (AI) driving significant transformation. One noteworthy segment of this evolution is Intelligent Document Processing (IDP), which has recently given way to the emergence of a $5bn-plus market known as Intelligent Document Processing (IDP). Customer Experience Automation (CXA) firm Ushur explores whether it may be time to leave the traditional methods behind.

For many insurers, providing a satisfactory customer experience is at the forefront of their ambitions. One such InsurTech is Usher, who prides themselves on their industry-leading solution, Customer Experience Automation (CXA) platform. But why is this solution so groundbreaking? And can it be the silver bullet many carriers need?