Tag: digital customer experience
US reinforced its position as the main global InsurTech hub with...
Key global InsurTech investment stats in H1 2026:
Global InsurTech funding grew 96% YoY in H1
US firms completed 56% of all global InsurTech...
Ethical challenges top AI barriers in insurance at 55%, exposing a...
Key views of challenges in implementing AI in insurance companies:
KPMG’s Insurance CEO Outlook surveyed 110 insurance CEOs across 11 markets on the key challenges they...
Insurance CEOs identify agentic AI as a value driver with 44%...
KPMG's Insurance CEO Outlook surveyed 110 insurance CEOs across 11 markets, all leading organisations with revenues above $500m
44% of CEOs expect agentic...
US firms continue to dominate the global InsurTech market raking in...
Key global InsurTech investment stats in Q1 2026:
US InsurTech funding grew 30% YoY in Q1
US firms raked in half of the top...
How Smart Communications is enhancing the healthcare customer experience
To address the evolving challenges it faces, the healthcare industry is increasingly adopting cloud-based customer communications management (CCM) software to improve the customer experience.






