Tag: Healthcare

Inland Empire Health Plan (IEHP) has established itself as a prominent figure in the healthcare sector, ranking among the top 10 largest Medicaid health plans in the U.S. and holding the title of the largest not-for-profit Medicare-Medicaid public health plan nationwide.

In healthcare, precision and efficacy reign supreme. Despite significant technological advancements, challenges such as medication errors, patient safety concerns, and operational inefficiencies persist, posing risks to both individual outcomes and healthcare systems as a whole. Addressing these challenges effectively necessitates innovative solutions, as Scanbot SDK explains.

The healthcare sector is experiencing a significant transformation, with interactive digital channels at the heart of plans to improve the well-being of patients. With the CDC reporting that over 90% of the $4.1tn US healthcare costs are associated with chronic and mental health issues, there is a clear need for innovative solutions, as customer experience experts Ushur discuss. 

FINEOS has partnered with Osara Health to enhance the care experience for individuals dealing with cancer.

Swiss-based InsurTech dacadoo has introduced an innovative Apple Watch Reward Programme, enhancing user engagement within their Digital Health Engagement Platform (DHEP). 

AI's evolution has brought to the forefront two key terms: Deep Learning and Machine Learning. Are they the same, or do they represent distinct facets of AI? Ushur, a customer experience automation company, has explored the difference between the two. 

We've been living through periods of extreme conditions for the past few years, with global pandemics, wildfires, flooding, ice storms, and the looming possibility of international conflict becoming alarmingly frequent. While we could easily brush these years off as a statistical anomaly, data analysis presents a starkly different narrative. It suggests that we are transitioning towards accepting these extremes as our new reality.

To address the evolving challenges it faces, the healthcare industry is increasingly adopting cloud-based customer communications management (CCM) software to improve the customer experience.

Health insurance business Sana Benefits has closed a $20m Series A extension funding as it works towards extending coverage for SMEs.

New York-based Insurights has raised $22m from a seed funding round led by investment firm Group 11.