Tag: INSTANDA

Responding to governance events, like audits, investigations and e-discovery, in the era of unified communications and collaboration (UCC) is hard. IT stakeholders, such as those responsible for compliance archive storage and architecture, responding to search requests from compliance and legal, are overwhelmed by the volume and complexity of today’s modern communications and by the constraints of heritage archiving investments. Unfortunately for those involved, both on the IT and compliance/legal side, search and discovery might consist of a “best guess” effort making it challenging to identify risk or wrongdoing, form a judgment on the merits of a case and at its worse, suffer fines, sanctions, negative verdicts and damage to the organization’s brand and reputation. The volume of communications for today’s organizations come in the form of textual communications like email, chat, SMS, documents, voice communications and even visual communications like whiteboards or video. In a large organization, with thousands of employees working across multiple communications platforms, content growth can be exponential. UCC content is also complex. Textual content like chat and email can be embedded with emojis, reactions, images, memes, file attachments and more. All of this needs to be searched and analyzed for potential risk and signals of intent during a digital conversation as rogue users can look to obfuscate their communications behind these tools. Users today often context switch between multiple applications during a conversation. What starts out as a virtual meeting can segue to SMS, a phone call, an email or other forms of communication. In addition, chat conversations can be persistent and take place over days, weeks, months, even years, making it very difficult to encapsulate conversation patterns, relationships, intent and more. Finally, adding to the complexity level, UCC platforms are increasingly meshed, meaning they provide the ability to switch to a different modality (voice, video, etc.) or even a different platform for doing so. How can compliance IT teams keep up? Legacy approaches to managing regulated data - such as email and voice archives - are struggling to adapt to today’s modern communication requirements. These archive systems can serve as containers for regulated information to be safeguarded and locked away, but with enormous and numerous trade offs. These include redundant costs, loss of productivity, and increasing complexity, as they grapple to meet the constant evolution of changing UCC platforms and their continual improvements and feature additions. Responding to governance events can also mean that compliance IT stakeholders must pivot between these archive silos, conducting multiple search attempts and results and manually assembling a case or data investigation set. In addition, legacy systems lack the capability to capture and retain communications with full context across all UCC modalities, making it very difficult for compliance, legal and risk teams to piece together a digital conversation that as mentioned, can encompass text, voice and visual communications. Keyword search, the historical and primary means of navigating archived email conversations, is inadequate as a standalone capability in the face of today’s volume and complexity challenges, making it challenging to respond to external and internal requests for information. All of this is compounded by constrained time frames, such as when dictated by a judge’s or regulatory body’s order. UnifiedComms_Laptop In response to this, Theta Lake has developed Unified Search, Discovery and Replay. With it, organizations can: Efficiently aggregate all of the necessary data, across different modalities, meshed environments and timelines providing a complete “big picture” Deliver a unified view of a user across their various digital identities, to eliminate gaps during investigations Identify conversation patterns and outliers/suspicious patterns in communications to enable further drill down Review associated documents and access patterns and histories associated with communications investigations Theta Lake Unified Search, Discovery and Replay uses a variety of technologies, including Generative AI, visualizations, dashboards and digital identity mapping along with rapid and accurate keyword search to help organizations produce the necessary records and search results, without over collecting data to help compliance, legal and risk management teams respond quickly to governance events.
FinTech News

Pouch Insurance unleashes multilingual AI tool

Pouch Insurance, leveraging the capabilities of the INSTANDA no-code insurance platform, has introduced a pioneering AI assistant named 'Goodie'.
INSTANDA, a platform that enables carriers and MGAs to create, build and implement complex insurance products, has announced the integration of its Life offering into Swiss Re's underwriting platform.
Company News

INSTANDA integrates Life offering into Swiss Re’s underwriting platform

INSTANDA, a platform that enables carriers and MGAs to create, build and implement complex insurance products, has announced the integration of its Life offering into Swiss Re's underwriting platform.
INSTANDA and UnderwriteMe partner to revolutionise life insurance with no-code tech
FinTech News

INSTANDA and UnderwriteMe partner to revolutionise life insurance with no-code tech

INSTANDA, a leading global provider of SaaS platform technology for life insurance distribution and policy administration, has announced an integration with UnderwriteMe, a comprehensive...
Instanda
Company News

INSTANDA welcomes industry veteran Kevin Gaut as CTO

INSTANDA, the no-code insurance platform provider, proudly announces the appointment of Kevin Gaut as their new CTO.
Green-shield-opts-for-INSTANDA-to-bolster-insurance-offering
FinTech News

Green Shield opts for INSTANDA to bolster insurance offering

Chicago-based Green Shield Risk Solutions has partnered with INSTANDA to enhance Green Shield’s product and service offerings.
Company News

INSTANDA bags $45m from Toscafund-backed funding round

INSTANDA, a no-code insurance platform provider, has secured $45m in a funding round led by growth equity investment firm Toscafund.
Company News

InsurTech welcomes Supreme Court ruling on Covid-19 cases

The UK Supreme Court has ruled that policyholders should have their coronavirus losses covered by insurers and the InsurTech industry is welcoming the decision.
Company News

InsurTech100 company INSTANDA hires Aviva veteran

InsurTech100 innovator INSTANDA has hired Will Wood to head of Life and Health, recruiting him from Aviva.
Company News

INSTANDA partners with ADROSONIC to boost digital insurance offering

InsurTech company INSTANDA has inked a partnership with digital consulting firm ADROSONIC to empower insurers to price risk better.
Company News

UK InsurTech industry gives the spring budget’s measures a lukewarm welcome

Rishi Sunak, the chancellor of the Exchequer, announced a string of new initiatives to boost the InsurTech and FinTech industry as part of his first spring budget.
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