Tag: LLMs

Insurance in 2025 can be categorised as a period of uncertainty. Global economic conditions, highly competitive markets and evolving customer demands are all contributing...

Artificial intelligence (AI) is having a profound impact on insurance underwriting, transforming long-established processes and significantly improving insurers’ capabilities. From improving risk assessment to tailoring offers and automating administrative functions, AI is enabling a new era of agility and competitiveness in the InsurTech space, as Earnix explains.

The advent of generative AI is not just a futuristic vision but a present reality transforming how businesses communicate with customers. This cutting-edge technology, underpinned by large language models (LLMs) like GPT-4, BERT, ELECTRA, and RoBERTa, is setting new standards for customer interaction and service delivery. It enables systems that not only manage communications but also predict and adapt to customer needs with unprecedented personalization and efficiency.