Tag: member engagement

Inland Empire Health Plan (IEHP) has established itself as a prominent figure in the healthcare sector, ranking among the top 10 largest Medicaid health plans in the U.S. and holding the title of the largest not-for-profit Medicare-Medicaid public health plan nationwide.

IEHP, a prominent healthcare provider, has consistently relied on Ushur for its strategic communication automation needs. This partnership has seen the successful launch of over 265 campaigns in various languages since May 2022, effectively reaching 619K IEHP members.

To address the evolving challenges it faces, the healthcare industry is increasingly adopting cloud-based customer communications management (CCM) software to improve the customer experience.