Tag: Ushur

One of America's largest mortgage servicers has been facing a significant challenge. The company, which was established in the early 1990s and operates across...

Inland Empire Health Plan (IEHP) has established itself as a prominent figure in the healthcare sector, ranking among the top 10 largest Medicaid health plans in the U.S. and holding the title of the largest not-for-profit Medicare-Medicaid public health plan nationwide.

Ushur, a leader in AI-powered Customer Experience Automation™ (CXA), has announced that Anthony Smolek has joined its executive leadership team as chief financial officer (CFO).

AI agents have been making significant headlines recently. To understand their impact, it’s useful to revisit the era of AI assistants and the advancements...

Ushur, the leader in AI-powered Customer Experience Automation (CXA), has launched a new AI-powered digital self-service solution addressing the significant challenges health plans and third-party administrators (TPAs) face in supporting members with complex care navigation needs.

Ushur, a leader in AI-powered Customer Experience Automation (CXA), has introduced a new self-service solution tailored for financial institutions to automate Know Your Customer (KYC) and paperless enrolment processes.

It is no secret that the customer experience is one of the biggest modern battlegrounds for business. Despite this, many companies still fail to offer end-to-end streamlined experiences. Ushur was designed to change this.  

IEHP, a prominent healthcare provider, has consistently relied on Ushur for its strategic communication automation needs. This partnership has seen the successful launch of over 265 campaigns in various languages since May 2022, effectively reaching 619K IEHP members.

Ushur, a leading provider of AI-Powered Customer Experience Automation™ (CXA), is set to integrate its award-winning platform into the Five9 CX Marketplace, as part of a new collaboration.

Ushur recently delved deeper into the topic of customer expectations as a vital part of the customer experience.